Is VaCasa a scam or a legit company?

asked by Barbara T. on 7/13/20

10 Answers

Vacasa is a scam - Caveat emptor!

Helpful (1)

Vascasa is a scam.

They never answer the phone

They never answer emails

Helpful (1)

It might be a scam, judging from my personal experience.
A scam and an incredible waste of my time.
Paying up front makes it easy for scammers.
This AirBNB business model sucks.

Helpful (1)

It's a monster scam. Avoid at all costs. I've rented several properties that ended up going through Vacasa - despite my best efforts to avoid them. You can't find out that it's Vacasa until after they have your money. It's a criminal enterprise.

Helpful (1)

No customer relations. Don't expect to hear from them... at all. Rolling the dice when you book with them.

Helpful (1)

I, too, am surprised by these negative reviews. During my rentals, I have had to contact Vacasarentals about an issue I have found. The response was quick. I have found the rentals to be as advertised, though some of the cleaning was not to my expectations/standards However, that was quickly remedied. Much more convenient for our stays than a motel. We were able to prepare our own meals, and most were pet friendly.

Helpful (0)

I am completely surprised by these reviews. I am both an owner and renter, using Vacasa, and have had only good experiences. They use 3rd party booking aggregators just like other short-term rental companies. I have found them accountable and all the fees are clearly shown when you contract with them.

Helpful (0)

Vacasa is the worst rental company I have ever dealt with. We did not recei
Ve anything for over 1500. 00 spent. They should be in jail! DO NOY EVER USE THEM!

Helpful (0)

Vacasa is a legit company that scams people. I will not rent from them again. Fool me once.

Helpful (0)

Complete scam! It's a Ponzi scheme and they are not accountable for what they do to your property. These are the most atrocious people I have ever encountered anywhere. The public needs to know!

Helpful (0)

Add your answer

Posting guidelines

Ask a question

Get answers from the Vacasa staff and other customers.

Posting guidelines
×
Have a question about
Vacasa?
Post Review