It might be a scam, judging from my personal experience.
A scam and an incredible waste of my time.
Paying up front makes it easy for scammers.
This AirBNB business model sucks.
It's a monster scam. Avoid at all costs. I've rented several properties that ended up going through Vacasa - despite my best efforts to avoid them. You can't find out that it's Vacasa until after they have your money. It's a criminal enterprise.
No customer relations. Don't expect to hear from them... at all. Rolling the dice when you book with them.