Vacasa
Questions & Answers

Here’s what buyers have asked with answers from Vacasa staff and previous consumers.

4
questions answered
25%
answered within 1 day
Answer:
It's a monster scam. Avoid at all costs. I've rented several properties that ended up going through Vacasa - despite my best efforts to avoid them. You can't find out that it's Vacasa until after they have your money. It's a criminal enterprise.
By Carlos W., over a year old

Answer:
In my experience, construction is their "catch all" excuse for canceling. Follow up to verify that it was rented, but for higher fee.
By patricia s., over a year old

Answer:
I am not sure but for the renter (not the owners) the fees may be charged without full disclosure.
By Melinda H., over a year old

Answer:
Bad bad bad worst service I ever got at a short term rental
By Sam B., over a year old


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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?