USvitalrecords Questions & Answers

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Here’s what consumers have asked with answers from USvitalrecords staff and previous consumers.

15 questions answered
0% answered in 1 day
Question:

I have a really bad feeling about this company. who are they/ the location is in badalona. have you ever heard of this country? red flags.

Answer:

Hello Kathleen, It seems you have left this message in error as you have not applied with our company. We are incorporated in Delaware not Badalona. Please direct your inquiry and concerns of the legitimacy of their company to their office.

By Shauntelle C.,
Question:

How do i get to the manage my order page?

Answer:

Hello Gary, Our Customer Service Agent has looked into this matter for you and see that your order was shipped on August 22nd.

By Shauntelle C.,
Question:

I need to know when this will be coming in so i can get my son enrolled into kindergarten but it's impossible to contact anyone.

Answer:

Hello Jaymie, Please refer to your order and contact our office at the customer service telephone number and or email address that was provided on the receipt. We would be happy to provide you with a status.

By Shauntelle C.,
Question:

Im reading reviews saying this website is a scam. please tell me that's not true. did i just waste money?

Answer:

Hello Kristin, We are a private online processing company with over 12 years' experience serving 45 US states. Over a quarter million people have trusted us with their vital record orders because we focus on quality customer service and work hard to ensure the accuracy and successful delivery of your certificate.

By Shauntelle C.,
Question:

Why wont you people communicate???

Answer:

Hello Eddie, Please refer to your order and contact our office at the customer service telephone number and or email address that was provided on the receipt. We would be happy to assist you and answer any of your concerns.

By Shauntelle C.,
Question:

Vital records direct, badalona, esp charged me $49 for certified birth certificate under conformation #pj8sbxqk on 4/24/18. not received yet??? help.

Answer:

Hello George, It seems you have left this message in error as you have not applied with our company. We are incorporated in Delaware not Badalona. Please direct your inquiry and concerns to their office as we are not Vital Records Direct.

By Shauntelle C.,

Can’t see your question? Ask to get answers from the USvitalrecords staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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