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Usuggboots
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25 reviews

Here’s what buyers have asked with answers from Usuggboots staff and previous consumers.

1
questions answered
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answered within 1 day
Question:

I placed an order 11/29/21 and still have not received my package. How can i get a hold of someone to talk to regarding this?

Question:

I would love me to know where is my package

Question:

I think that as soon as my bank and Paypal saw the steps I took and I that I could provide a report number, they did not question it further. My guess is that they did not take action, but I did what I needed to do to get my money back. Both the bank and paypal worked with me without any problems. I know that Homeland Security has taken responsibility for this type of fraud, but when I spoke to someone at the FBI Internet division, they did have a task group that was working with the real UGGS to try and put a stop to some of this, so a lot of my luck might have been timing. I was just not going to give up, but I find if I write one strongly worded letter and CC everyone, I am taken seriously, and things happen.

Answer:
OK, I will drop you a private message with an email address, check your mailbox. I'm also interested because neither the FTC nor the FBI are the people who are supposed to be responsible for this - it's a Homeland Security matter and I'm surprised that there wasn't some interdepartmental hassle over getting the information to the right people. I did check the FTC, who can issue a report number but don't actually take any action on an individual case other than to file it in a database, and I couldn't find anything genuinely useful at the FBI website or the Homeland Security website either. The attitude of everyone seems to be, feel free to report this and we'll file it, but that's probably as far as it's going to go. Which means if you did find a way through all this crap it's even more remarkable.
By Chris O., over a year old
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