Upwork Questions & Answers

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Here’s what consumers have asked with answers from Upwork staff and previous consumers.

55 questions answered
7% answered in 1 day
Question:

Is it normal that they ask me for a fee before giving me the contract?

Answer:

Upwork doesn't ask for a fee before having a contract and before your work has been paid by the client

By Milos K.
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Question:

How do yu get more hours on up work?

Answer:

I think it is a lower hourly rate that give me more Hours on Upwork. "Decrease the hourly rate and increase hours."

By Syed S.
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Question:

Why would a company send me money to purchase the software and equipment that sounds like fraud to me.

Answer:

Common scam on the platform. Lots of scammers there. Please do your research before accepting any offers from clients. Especially if you have a bad feeling about it.

By Amber W.
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Question:

How do people become successful freelancers on these sites? thinking about it, if these types of sites really worked and people made a decent income on them, then wouldn't everybody be doing it, and nobody would be working at walmart, mcdonald's, etc...? i looked at this site to supplement my income, as at my job, our salaries are frozen, and i do administrative/clerical work at my company, so i thought i could find some evening/weekend work on upwork for some additions income. but something tells me i will not be too successful!

Answer:

As a freelancer on UpWork he/she will not be able to set up links to a personal website, a LinkedIn account or a physical address. All those things are forbidden by UpWork and other freelance sites. Photo, yes. Portfolio, services essay, verified ID THROUGH UpWork, not independently. And then gird the loins for jobs that pay all of $3 an hour. The UpWork site is pure garbage.

By Anna B.
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Question:

Can i really get payout from this site?

Answer:

Yes, I haven't ever had a problem with getting paid.

By SARAH M.
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Question:

I have just joined freelancer.com as i'm interested in doing online jobs and i found this one. but i'm not quite sure about this site that whether this is a scam or not?

Answer:

This is not a scam. They are very professional. Assistance is always available.

By Joseph-Louis L.
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Question:

How can we transfer our money to escrow when we are assigning a project to an employer?

Answer:

I'm using my Bank account. Sometimes using my PayPal account.

By Reichell P.
Question:

What does upwork do

Answer:

It is an online platform that connects clients with freelancers to get the job done, with many payment protections to ensure peace of mind for both the client and the freelancer.

By Youssef B.
Question:

How do they ask you to upload your identity like green card,states id etc

Answer:

They had me take a photo of my state ID/Driver's license and upload it to their verification system. Then they had me take a selfie with my webcam during the same process. It was easy and only took a couple of minutes to do.

By Mary J.
Question:

I have an interview call from a client and her payment is not verified and hence i am skeptical

Answer:

As long as you do not formally accept the job by clicking the 'Accept' button when the client sends you a contract, it is fine to engage in conversation. After the discussion that you need to keep at Upwork - including voice or video calls - if you like the job and its terms, inform the client that you are prepared to begin working as soon as his/her profile has been verified. In short, only accept a contract when the client's payment method is verified. Sometimes clients are trying to be fast and hence working concurrently, trying to identify suitable freelancers as verification of their payment method is being processed.

By M N.

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