UPayCard Questions & Answers

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Here’s what consumers have asked with answers from UPayCard staff and previous consumers.

12 questions answered
8% answered in 1 day
Question:

Answer:

Hello Kathy, Thank you for getting in touch. Please note that depending on the supporting receiving currency of your broker, your funds may be automatically converted therefore the broker will receive a slightly smaller amount (due to the involved currency conversion). In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com Thank you, The UPayCard Team

By Tatiana M.,
Question:

Can this company be trusted? i have the feeling, like others, that they collect id's. they late you wait ridiculously long and then want another doc.

Answer:

Hello Anthony, Thank you very much for getting in touch. May i know why do you have the feeling that UPayCard is just collecting ID's? Did you have any issue with the verification process? If so, could you please contact our Customer Support chat and report your issue? You can reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com Your input, and the feedback from all our customers is vitally important to us and we always want to try and enhance our service., therefore we will be happy to hear about your experience and to try to solve your issue. Thank you, The UPayCard Team

By Tatiana M.,

Can’t see your question? Ask to get answers from the UPayCard staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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