Unsold.com Questions & Answers

Hi Chandra. Thank you for your inquiry. With our Saver Deals, as long as it's not booked, you are able to change to any destination available as an option to you. While we can see how this product might interest you, we highly recommend going the membership route as it offers more flexibility. For one, due to the nature of the specially discounted Saver Deals we have, once booked, it's non-cancellable and non-refundable whereas if you book through your membership platform, you'll be provided flexible cancellation where applicable. To sign up for a free trial in order to preview which hotels are available on your preferred dates and what room/board options are available, visit https://unsold.com/try-free. We hope to welcome you to our Unsold members community soon. Thank you for contacting Unsold.com where you Save More and Travel More!

Hi Nana, If you are referring to our Saver Deals, it is room-only and can only accommodate up to 2 adults. If you are an Unsold Member, you have access to check flight deals. With a membership, you can book multiple rooms to accommodate a group of 4 adults. To sign up for a free trial in order to preview which hotels are available on your preferred dates and what room/board options are available, visit https://unsold.com/try-free. We look forward to welcoming you the Unsold Members Community!

Hi Shasank, Thank you for your inquiry. Through Unsold Membership, you are able to specify your desired destination in the Maldives such as in Male. Hotel options will depend on the dates you select. To sign up for a free trial in order to preview which hotels are available on your preferred dates and what room/board options are available, visit https://unsold.com/try-free. We look forward to welcoming you the Unsold Members Community!

Hi Theresa, Our Saver Deal guarantees 100% of your money back if you don't find a hotel that suits you or your dates are not available. While we appreciate your interest in our Saver deals, we highly recommend our membership service as you can take advantage of up to 70% travel savings in over 600,000 hotels in over 21,000 destinations. You'll definitely have hotel options and no blackout dates. Plus NO RESTRICTIONS! Whereas, the Saver does and we want to be able to cater to your travel needs. You can sign up for a free 7-day trial here so you can preview just how great it is: https://unsold.com/try-free

Hi Tricia, That's right. Our Saver Deals do not include resort fees. While we appreciate your interest in our Saver deals, we highly recommend our membership service as you can take advantage of up to 70% travel savings in over 600,000 hotels in over 21,000 destinations. You'll definitely see if and when there are resort fees. Plus there are NO RESTRICTIONS! Whereas, the Saver does and we want to be able to cater to your travel needs. You can sign up for a free 7-day trial here so you can preview just how great it is: https://unsold.com/try-free

Hi Julie, Correct. Our Saver Deal guarantees 100% of your money back if you don't find a hotel that suits you. While we appreciate your interest in our Saver deals, we highly recommend our membership service as you can take advantage of up to 70% travel savings in over 600,000 hotels in over 21,000 destinations. You'll definitely have hotel options, no blackout dates. NO RESTRICTIONS! Whereas, the Saver does and we want to be able to cater to your travel needs. You can sign up for a free 7-day trial here so you can preview just how great it is: https://unsold.com/try-free

Hi Andre. We're sorry to know that you are wanting to cancel your membership. While logged in you'll be able to talk to our virtual travel assistant, by clicking on the question mark icon on the bottom right of the screen. It can walk you through the steps. We hope that helps. Unsold Customer Care

Hi Rose Yes, with Unsold's Membership service you can book 2 rooms and save up to 60% on over 600,000 hotels In 21,000+ destinations. Select any hotel and get a tree $50 Travel Credit Now! www.unsold.com/try-free

Hi Tim. We're sorry to know you are having difficulty booking. May we ask you to email customercare@unsold.com so we can better assist you? Thank you and we look forward to hearing from you.

Hi Diana, Thank you for your inquiry. To cancel an upcoming booking, sign in to your members area and navigate to your Trips page. Select the booking you want to cancel and review the cancellation policy to make an informed decision. Applicable refund will apply and will reflect in your account in 3 to 5 business days. Additionally, if the booking is canceled free of charge, you will receive your travel credit back in your account. When done, a cancellation confirmation email will be sent to you for your records. Please check your spam or junk folder just in case. Thank you for contacting Unsold.com where you Save More and Travel More! - Have you seen Unsold's new Membership service? Save up to 60% on over 600,000 hotels In 21,000+ destinations. Get a Free $50 Travel Credit Now! www.unsold.com/try-free