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How easy is it to get a hold of customer service at UndergroundReptiles?

asked by Brenda J. on 3/25/20

9 Answers
Hi Brenda, our customer service team can be reached Monday to Friday 9:30 AM to 8:00 PM Eastern Time at 954-428-8005.
Helpful (0)
Email response to an inquiry was very fast. A rep called me after my reptiles were delivered to answer any questions. Doesn't get any better than that - in fact, is the best experience I have had with any company!
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I called once and received immediate and helpful attention
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I emailed them on Monday morning about a purchase that I made on Sunday, they emailed me Monday afternoon to tell me that my purchase had already been shipped.
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Great customer service. Very friendly. Pays attention to your needs to be delivered.
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Very easy, friendly fast response! Had a question so emailed them and they called me back very fast and were super helpful
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Very easy. I've called the store and the warehouse plenty. I always reach someone. The store itself can be busy so if I were to wait a few for the employees, it's because they're attending to customers already but they acknowledge my presence while I wait my turn which is appreciated.
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The customer service representatives are very nice, and easy to get one on the line, and answered my questions..
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It is very easy to get to a hold of Underground Reptiles customers service. They are open m-f until 8pm. They are very nice and handle things and a fast and timely manner.
Helpful (0)

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