UltimateRentalGetaways Questions & Answers

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Here’s what consumers have asked with answers from UltimateRentalGetaways staff and previous consumers.

36 questions answered
3% answered in 1 day
Question:

How do i get my documents?

Answer:

Hello Sherry, Your documents was sent the day of purchased 10/12/2016 And was resent 12/12/2016 Please check all folders the email will should have came from clientcare@ultimate-getaways.com. Please give me a call if your still having trouble receiving it. 1-866-882-8395 Ext 1003

By Lisa P., Operation Manager
Question:

Can we get a reservation new orleans?

Answer:

Hello Sonia I'm assuming your talking about one of our dream week package... New Orleans should be available depending on the time you are trying to travel. To better explain please contact customer service or your personal travel agent.

By Lisa P., Operation Manager
Question:

I received an unsolicited phone call from you. my name is on the national and state of tn do not call list. why did you call me? this was an illegal call, if you do not give me a satisfactory explanation i will never do business with you ever.

Answer:

Hi Keith, We do apologize that you were contact my our company trough the automatic call system. We try our best to have the do not call list updated, I hope it stopped... if ever it happens again please call us directly 1-866-882-2395 and ask for Michael he is responsible for managing the do not call list, again we do apologize.

By Lisa P., Operation Manager
Question:

Is it possible to change our package from 3 days in ft lauderdale and 4 days in orlando to all 7 days in orlando?

Answer:

Hello Victor, Yes that is very much possible

By Lisa P., Operation Manager

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Typical questions asked:
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