Here’s what buyers have asked with answers from Milly Bridal UK staff and previous consumers.
21
questions answered
0%
answered within 1 day
Answer:
Dear Courtney,
Thank you for contacting MillyBridal.
Kindly note that the total time it will take to receive your order is the processing time + the shipping time.
Please see below for more details:
1. Processing time:
All MillyBridal products require processing time. It is necessary for us to inspect all items one by one prior to shipping.
Processing time takes usually 7-10 business days. The specific processing is indicated on each item page.
2. Shipping Time
The shipping time depends on the shipping method you choose when you place the order.
For more details please check: http://uk.millybridal.org/help/delivery.html
For more questions, you can also send us an email to service@millybridal.org. And we will reply to you within 24 hours. Have a nice day.
Best regards,
MillyBridal Customer Support Team
By Milly H., over a year old
Answer:
Dear Melissa,
Sorry for the late reply! Yes, you can get your dress on the date shown at the bottom after picking your size and color off the dress.
If you have any further questions or concerns feel free to email back or start a Live Chat with our online sales representatives. Our email address is service@millybridal.org.
Have a lovely day!
Kind regards,
MillyBridal Customer Care
By Milly H., over a year old
Answer:
Dear Sian,
Thank you for contacting MillyBridal.
Kindly note that the total time it will take to receive your order is the processing time + the shipping time.
Please see below for more details:
1. Processing time:
All MillyBridal products require processing time. It is necessary for us to inspect all items one by one prior to shipping.
Processing time takes usually 7-10 business days. Specific processing is indicated on each item page.
2. Shipping Time
The shipping time depends on the shipping method you choose when you place the order.
For more details please check: http://uk.millybridal.org/help/delivery.html
For more questions, you can also send us an email to service@millybridal.org. And we will reply to you within 24 hours. Have a nice day.
Best regards,
MillyBridal Customer Support Team
By Milly H., over a year old
Answer:
Dear Niyah,
Thank you for your valuable asking.
All our dresses are custom-made. In other words, the dress will be only made after you place the order. They are not in stock like the daily outfit.
If you have any further questions or concerns feel free to email back or start a Live Chat with our online sales representatives. Our email address is service@millybridal.org.
Have a lovely day!
Kind regards,
MillyBridal Customer Care
By Milly H., over a year old
Question:
do custom orders take longer to deliver? if i order today will i get my dress before May 18?
Answer:
Dear Nathalie,
Thank you for taking the time to contact MillyBridal.
Kindly note that the total time it will take to receive your order is the processing time + the shipping time.
Please see below for more details:
1. Processing time:
All MillyBridal products require processing time. It is necessary for us to inspect all items one by one prior to shipping.
Processing time takes usually 7-10 business days. Specific processing is indicated on each item page.
2. Shipping Time
The shipping time depends on the shipping method you choose when you place the order.
For more details please check: http://uk.millybridal.org/help/delivery.html
For more questions, you can also send us an email to service@millybridal.org. And we will reply to you within 24 hours. Have a nice day.
Best regards,
MillyBridal Customer Support Team
By Milly H., over a year old
Answer:
Dear Bethany,
Thank you for your message.
We have been in this area for 10 years. Our tailors have rich experience. Our dresses are all in high quality at an affordable price. Our official website is http://www.millybridal.org/.
If you come from the United Kingdom and you want to buy wedding dresses bridesmaid dresses or prom dresses from our website, please click here: http://uk.millybridal.org/.
Please let me know if you have any questions, we are always here to help. Our email address is service@millybridal.org.
Thank you for your understanding.
Best Regards,
MillyBridal Customer Service
By Milly H., over a year old
Answer:
Dear Lana,
Thank you for your message.
We have been in this area for 10 years. Our tailors have rich experience. Our dresses are all in high quality at an affordable price.
As a legal and formal company, we have our own Facebook. In addition, many customers have purchased from us and left us good reviews. You may also go to "About us" and "Testimonials" for further information.
About Us: http://uk.millybridal.org/help/about-us.html
Customer Reviews: http://uk.millybridal.org/style-gallery/all/
Please let me know if you have any questions, we are always here to help. Our email address is service@millybridal.org.
Thank you for your understanding.
Best Regards,
MillyBridal Customer Service
By Milly H., over a year old
Answer:
Hi ZyKeria,
Thanks for contacting us.
Please rest assured that our company is legal and formal. You may refer to the following facts:
1. MillyBridal, as one of the leading online retailers, we send our dresses and other products all over the world.
2. You can pay for your order via PayPal and your payment will be safeguarded.
3. After placing your order, you can always check the order status on our site. Once it is shipped, you will get a confirmation email including a tracking number. All of our express companies are reputable around the world such as DHL, UPS and so on.
4. As a legal and formal company, we have our own Facebook. In addition, many customers have purchased from us and left us good reviews. You may also go to "About us" and "Testimonials" for further information.
About Us: http://uk.millybridal.org/help/about-us.html
Customer Reviews: http://uk.millybridal.org/style-gallery/all/
Could you please tell us which item you are interested in (need the SKU or link)? We are glad to offer you more information.
Looking forward to hearing from you.
Best Regards,
MillyBridal Customer Care
By Milly H., over a year old
Answer:
Dear Suzanne,
Sorry for the late reply!
We want to start by extending our thanks to you for providing your extremely valuable feedback to us. We regret any inconvenience or frustration that your experience has caused you. For more questions, you can also send us an email to service@millybridal.org.
We would study your case carefully and resolve it there and we are now waiting for your reply.
Appreciate your cooperation and kindly understanding in advance!
Yours Sincerely,
MillyBridal Customer Service
By Milly H., over a year old
Answer:
Hi Rachael,
Thanks for contacting us.
Please rest assured that our company is legal and formal. You may refer to the following facts:
1. MillyBridal, as one of the leading online retailers, we send our dresses and other products all over the world.
2. You can pay for your order via PayPal now and your payment will be safeguarded.
3. After placing your order, you can always check the order status on our site. Once it is shipped, you will get a confirmation email including a tracking number. All of our express companies are reputable around the world such as DHL, UPS and so on.
4. As a legal and formal company, we have our own Facebook. In addition, many customers have purchased from us and left us good reviews. You may also go to "About us" and "Testimonials" for further information.
About Us: http://uk.millybridal.org/help/about-us.html
Customer Reviews: http://uk.millybridal.org/style-gallery/all/
5. We take full responsibility for the wrong size and wrong color dresses. If we send wrong or unmatched dress, you can return it and get a full refund. Please see more details on our refund and returns policy here: http://uk.millybridal.org/help/returns.html
For more questions, you can also send us an email to service@millybridal.org. And we will reply to you within 24 hours. Have a nice day.
Looking forward to hearing from you.
Best Regards,
MillyBridal Customer Care
By Milly H., over a year old
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