I am nervous to purchase a dress due to the site not having a paypal payment system. Is it safe enough to ship to the UK?

asked by Rachael L. on 11/26/17

2 Answers
Thumbnail of user millyh

Hi Rachael,
Thanks for contacting us.
Please rest assured that our company is legal and formal. You may refer to the following facts:
1. MillyBridal, as one of the leading online retailers, we send our dresses and other products all over the world.
2. You can pay for your order via PayPal now and your payment will be safeguarded.
3. After placing your order, you can always check the order status on our site. Once it is shipped, you will get a confirmation email including a tracking number. All of our express companies are reputable around the world such as DHL, UPS and so on.
4. As a legal and formal company, we have our own Facebook. In addition, many customers have purchased from us and left us good reviews. You may also go to "About us" and "Testimonials" for further information.
About Us: http://uk.millybridal.org/help/about-us.html
Customer Reviews: http://uk.millybridal.org/style-gallery/all/

5. We take full responsibility for the wrong size and wrong color dresses. If we send wrong or unmatched dress, you can return it and get a full refund. Please see more details on our refund and returns policy here: http://uk.millybridal.org/help/returns.html
For more questions, you can also send us an email to service@millybridal.org. And we will reply to you within 24 hours. Have a nice day.
Looking forward to hearing from you.

Best Regards,
MillyBridal Customer Care

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Thumbnail of user janaz3

Don't do it! I cancelled my order straight after ordering due to no returns. They said that they would return my money 2 weeks ago but they have not. I keep chasing them and they keep promising to send the money back but they don't.

Helpful  (0)

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