TwinkleDeals Questions & Answers

Dear Melina, Thank you for your inquiry. Sorry, we do not accept Cash On Delivery currently. We support a lot of payment methods online now. Please click here: http://www.twinkledeals.com/payment-methods Best Regards Twinkledeals Team

Dear angel, Thank you for your inquiry. We regret that we don't get your words clearly. Could you please tell us your issue in detail or contact us on site http://www.twinkledeals.com/contact-us. Many thanks, Twinkledeals Team

Dear jen, Thank you for your feedback. We have shipped part of your order on Mar 7. We have sent you a message via our support center about your delivery information. Please kindly check your email and give us a reply. Many thanks, Twinkledeals Team

Dear Ginger, Thank you for your feedback. We want to make your shopping experience at Twinkledeals.com enjoyable. Our dedicated Quality Control and Quality Assurance teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying. Please kindly reference the size chart(s) on the product page. If for any reason you are dissatisfied with any item purchased, we are more than willing to assist you. Please feel free to to submit a ticket if you have any issue with your order! Many thanks, Twinkledeals Team

Dear Monica, Thank you for placing your order with us. We wish to apologize for any inconvenience caused and we are always here to help you. Could you please tell us your order number or your ticket number? Once we received the information, we will check this issue and resolve it to your satisfaction. Thank you for your support. Twinkledeals Team

Dear Jack, Thank you for your feedback. We at Twinkledeals can be contacted 24/7 via our Support Center. If we cannot answer you immediately, we will always reply to your message within 24 hours. If you have any further queries, please contact us via our Support Center and we will get back to you. Many thanks, Twinkledeals Team

Dear Annabel, Thank you for raising this issue. Different shipping methods offer different shipping times and we ask that customers select a shipping method that suits them. We kindly ask our customer to wait for it. Would you mind providing us with your order number or your ticket number? Once we received the information, we will check this issue and resolve it to your satisfaction. Thank you for your cooperation. Twinkledeals Team

Dear Tracyy, Thank you for your inquiry about the size issue. Before purchasing our products we ask that all customers refer to our sizing charts located underneath the product description on every item page. We encourage customers to choose the correct size using this chart along with their exact measurements. If you have any further queries, please contact us via our Support Center and we will get back to you. Many thanks, Twinkledeals Team

Dear Krempaszky, We are so sorry that you haven't received your order yet. For the shipping option that you have chosen, unfortunately there is no international tracking number available. However, we shipped your order out on: Dec 29,2016, and this delivery service usually takes between 7-25 business days. We kindly ask that you wait a little longer to receive your order. If you believe that your order should have already arrived, please first check that it is not being held at your local post office. We have sent you a message regarding your order via our ticket system. Please kindly check this and reply to us there. Best regards, Twinkledeals Team

Dear Barry, Thank you for your inquiry. Our headquarter is located in China. All items are made and shipped from China. If you have any further queries, please contact us via our Support Center and we will get back to you. Many thanks, Twinkledeals Team