Why do you have rates for 5 Orlando hotels 10/28 - 11/03 that's never available? Would you PLEASE update your site so that I can purchase a vacation that is actually updated.

asked by Kimberly C. on 7/31/15

1 Answer
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Hello Kimberly,

Thank you for taking the time to get in touch with us and we would be happy to help.

We are afraid, we were not able to reproduce this issue, and can only assume that the price was not updated when you checked it. All prices on trivago are updated every day according to information provided by the booking sites. If you found a price difference between our site and the booking site, it is likely we had not yet received the update at the time you checked it.

However, we would love for you to get in touch with us directly at info@trivago.com for further assistance in this matter. Please provide all your search criteria details and screenshots if you can.

We look forward to hearing from you.

Kind regards,
Trivago User support.

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