asked by
on 1/10/16Dear Maria,
Thank you for your question and apologies for not getting back to you sooner.
Trivago keeps no records of the transactions made through the booking sites and cannot alter or access your booking in any way I am afraid. In order to make any changes, cancel, or confirm your current reservation, you will need to contact the booking site which you used.
Please let us know if we can be of any further assistance by contacting our user support team at info@trivago.com.
Kind regards,
Trivago user support.