We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

Sorry... but I disagree with@millerm... I could barely understand any of the 3 or 4 reps I dealt with when I had to call! Instead of answering any questions, they just repeated what seemed like a canned script. Absolutely the WORST customer service staff with almost ZERO communication skill, in my opinion.

asked by Cindy P. on 9/4/15

1 Answer
I totally disagree, you will never understand if you don't like to understand. If you try tonipen your ears and listen carefully without so much objections in mind, i bet you will understand. If you are a frequent flyer, you will know that these travel agencies has no control of the policies of the tickets, as they are implemented by airlines. And when you book a trip online, either from travel agencies or airlines websites, you will be informed of the policies. I bet you know how to read and understands simple english word, like non refundable right?
Helpful (0)

Add your answer

I am affiliated with this business
I have no affiliation with this business
Posting guidelines

Ask a question

Get answers from the Travelocity staff and other customers.

Posting guidelines

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Post Review