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asked by Laura C. on 9/11/20
Very difficult, Tortoise Town seldom does not answer the phones or emails
It is very difficult and they don't do refunds. It will take a week to get any response at all and several more weeks to find out no refund and no replacements.
They never answered my emails, phone calls, or Facebook messages.
They were very easy to get a hold of. Ray answered the phone right away and was able to answer all my questions.
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