TopResume FAQ | Sitejabber

Question:

Hi i learned your company from glassdoor i wonder how you can help me to rewrite my resume with more professional manner. Hi i learned your company from glassdoor i wonder how you can help me to rewrite my resume with more professional manner.

Answer:

Hi Grace, Thanks for reaching out! We'd love to help you rewrite your resume. Please email <customersupport@talentinc.com> and a rep will work with you to get started!

By Jenna M. over a year old

Question:

What forms of communication is used between the client and writer. i would like to be able to speak directly with the writer either via skype or some other such medium in order to convey my thoughts. What forms of communication is used between the client and writer. i would like to be able to speak directly with the writer either via skype or some other such medium in order to convey my thoughts.

Answer:

Hi Aisha, Most of the communication will be done via email. However, a phone consultation is available for purchase. I hope that helps!

By Jenna M. over a year old

Question:

I have a job specific cv at present but i need to apply for jobs in other sectors as i am in danger of losing my home. i desperately need an income. the issue is made worse because i was dismissed from my last job of 4 years for ill health absence before my hospital tests were concluded. i am now fully well and fit for any type of work so i want to aks can you convert my job specific cv to something more transferable skills based to appeal to a wider job market? (eg shop work, public services, waitressing, cleaning) u I have a job specific cv at present but i need to apply for jobs in other sectors as i am in danger of losing my home. i desperately need an income. the issue is made worse because i was dismissed from my last job of 4 years for ill health absence before my hospital tests were concluded. i am now fully well and fit for any type of work so i want to aks can you convert my job specific cv to something more transferable skills based to appeal to a wider job market? (eg shop work, public services, waitressing, cleaning) u

Answer:

Hi Eleanor, we can absolutely help with that! Please email customersupport@talentinc.com and a rep would be happy to discuss more in depth.

By Jenna M. over a year old

Question:

Are your writers certified? what is the average number of years your writers have held professional resume writing certifications? Are your writers certified? what is the average number of years your writers have held professional resume writing certifications?

Answer:

Hi Christine, Great questions! All of our writers are certified to our standards and many of them also possess external certifications. They vary in terms of how long they have been with us and professionally certified, but depending on your experience level and industry, you will be matched with a writer who is appropriate for your project.

By Jenna M. over a year old

Question:

Yes i do. i am wondering what amount of writers are experienced and the corporate accounting and finance area? Yes i do. i am wondering what amount of writers are experienced and the corporate accounting and finance area?

Answer:

Hi Patricia, Great question! We have a network of hundreds of writers who specialize in a variety of industries. We can certainly match your order with a writer who has knowledge of the corporate accounting and finance field. If you have any other questions please feel free to email us at customersupport@talentinc.com.

By Jenna M. over a year old

Question:

I am looking for a package for my son who is a recent college graduate. I am looking for a package for my son who is a recent college graduate.

Answer:

Hi Darryl, Thanks for writing in! The perfect package for your recent college grad would be our Professional Growth Package. You can find all the detailed information about it here: https://www.topresume.com/resume-writing

By Jenna M. over a year old

Question:

Emily, i signed up and paid for your company service. i am not hearing back and on top of that you are sending me a new sales pitch? is this service legit? the one reply i did get was an up-sale for additional services. did i just get ripped off? Emily, i signed up and paid for your company service. i am not hearing back and on top of that you are sending me a new sales pitch? is this service legit? the one reply i did get was an up-sale for additional services. did i just get ripped off?

Answer:

Hi Ron, I am sorry to hear that you haven't been hearing back! Let's get that taken care of for you. If you could please send us a direct message with your full name and email address on our Facebook page, we'll make sure you get taken care of.

By Jenna M. over a year old

Question:

Do you not work with past customers? i worked with top resume in the past. great work. i now want my resume to go into a different direction. i've emailed several times a few weeks ago and no responds. i'm not asking for a free re-write. i'm willing to pay and no one has responded. Do you not work with past customers? i worked with top resume in the past. great work. i now want my resume to go into a different direction. i've emailed several times a few weeks ago and no responds. i'm not asking for a free re-write. i'm willing to pay and no one has responded.

Answer:

Hi Sabrina, Absolutely! I'm so sorry for the delay in response. I'll personally make sure you get set up. Could you send your full name and email to us in a direct message on our Facebook page?

By Chris W., TopResume Rep over a year old

Question:

Are they well versed with healthcare resumes? i am a pharmacist looking for a resume revamp and i am a little bit worried they may not be geared towards a pharmacist resume! thanks for any info Are they well versed with healthcare resumes? i am a pharmacist looking for a resume revamp and i am a little bit worried they may not be geared towards a pharmacist resume! thanks for any info

Answer:

Doubtful. They don't seem to know anything about the healthcare industry.

By Mona K. over a year old

Question:

Are we able to talk on the phone with any questions we might have if need be? Are we able to talk on the phone with any questions we might have if need be?

Answer:

I asked the same question... here was my answer: some writers will, others won't. It depends on the writer assigned to you.

By Gloria k. over a year old

TopResume Questions & Answers

Hi i learned your company from glassdoor i wonder how you can help me to rewrite my resume with more professional manner. Hi i learned your company from glassdoor i wonder how you can help me to rewrite my resume with more professional manner.

Are your writers certified? what is the average number of years your writers have held professional resume writing certifications? Are your writers certified? what is the average number of years your writers have held professional resume writing certifications?

Yes i do. i am wondering what amount of writers are experienced and the corporate accounting and finance area? Yes i do. i am wondering what amount of writers are experienced and the corporate accounting and finance area?

I am looking for a package for my son who is a recent college graduate. I am looking for a package for my son who is a recent college graduate.

Are we able to talk on the phone with any questions we might have if need be? Are we able to talk on the phone with any questions we might have if need be?

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