Tophatter Questions & Answers

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Here’s what consumers have asked with answers from Tophatter staff and previous consumers.

566 questions answered
8% answered in 1 day
Question:

Is top hatter a fraudulent company

Answer:

Tophatter is the best site ever to buy and bid it's addicting really is. Now the scam to reel in victims to sell and bill you immensely out of the blue and while you send your items to random people that really pay tophatter not you as in sell all you want but a sham bill is all you receive and if you say I'm out personal property the income from it they deduct from your now in notified bill you dident know was there a few hundred for nothing or no reason then even if you go to BBB because tophatter is crap on the seller side of it and the reps and service operators and even uppidy superiors get worse the further you go up really it's a backwards pyramid so if needed settle it with the chat bubble rep don't complain or you will be led on arguing to the top hitting a cold shoulder and even colder as you go I showed a photo after tophatter ripped me off for a few hundred dollars of product and a month of trying to solve Their mistakes photo of advertisement that reeled me into trying to sell and it stated we will give you $50 to schedule a call with a sellers account rep. And a hundred in sellers credit to pay for all the fees unknown about that get you. And I actually made two scheduled calls I missed both of them and I got as well as BBB a hard nothing after they lost the battle tophatter ignored my winning play I was like I can answer all questions that need asked with real answers that will eventually make me feel better oh and don't ever review the items you buy it'll make sure you never get refunds if needed just wait 2 months and get the auto refund and u might still get the item free anyways lol and use the search option it's a guide to all products at a buy it now price way less than the bid price if your new.

By John R.
Question:

Yes i was charge $46.26 for an item i did not buy i want my money back

Answer:

Just within 24 hours you can cancel items for free go to the order page and select it and on the bottom it's a tab select other and it will drop down a cancel order option and done instant refund in credits or original payment method. Now if you cancle the order after it ships or after the 24 hour grace period you might want to just return it on the site or befor you even get it on the site, then when you get it in the mail just return it with the original packaging and some stamps. You will get refunded. On the other hand you could just wait 2 months we'll after 7 days after it's scheduled to show and report late delivery and wait another month and 100% get the refund and you might or might not get the item anyways lol but if it's not Abel to wait it out just send it back when you get it. Oh and three consecutive cancels gets a 24 hour ban from bidding so ya it sucks when addicted lol know I laugh when you do laugh remembering I told you so lol...

By John R.

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