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Tophatter Questions & Answers
7,911
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Here’s what consumers have asked with answers from Tophatter staff and previous consumers.
566
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Question:
I received the inifity cross today and i am very disappointed it really looks cheap. so how do i go about returning it and getting a refund? please answer on facebook. becky
Question:
I ordered from craftlable, it was a beautiful ring on the website i received the ring waited 21 days it was supposed to be 2.50 carat solitare ring msrp 999.00, it is a beautiful ring but it is barley a 1/2 -3/4 of a carat i contacted the company and they said that a cubic stone is much smaller than a real diamond, i have never heard that crap before and if that is true they should advertise, cz stone is extremely large in the description image is larger if that's the case i would need to order a 8 carat to maybe get a carat and a half, did anyone else have a problem with buying a cz stone and its extremely small? i ordered from glamours. com and i love everything item i ordered just as described and earrings from jade of new york and i love them, i just ordered from my vintage. com some rings and a bracelet i am really nervous about those ordereds i can only hope that they are as nice as glamours.com and samuel and co. i would love to get a response thanks in advance for any help, chris
Question:
I see all reviews about concert tickets. does anyone have experience with buying items? im wondering about clothes booketbooks ect... thanks
Question:
I won 3 bids last night and paid. i read reviews afterwards. i better not get pieces of crap. i got them for gifts. i will be writing a review when i get them.
Question:
Why haven't you guys responded to the case i opened? bought a laptop. its says windows app is not genuine and there is a software fraud. wtf. my solutions has not responded and neither has top hatters.
Question:
I selected some wedding and engagement rings to buy but i can't find it so i can't select what i want to buy. how do i get the stuff that i selected. thanks
Question:
I purchased two rings from you. the papers claim the stones citrine and amethyst are real stones. if the papers claim this to be real are they?
Question:
How to check on order status?
Question:
Why is it so hard to get a refund for something you purchase and doesn't fit around your wrist like a watch bracelet or bangle watch? all of your sellers should take that into consideration especially when they don't tell you the size or length of the item in the description?
Question:
Im freaking out because my niece got ahold of my notes and credit card, along with being on my tablet and ordered a bunch of things she "won" a bid on. i have no idea how in the world i am going to afford all of this and am having a problem getting ahold of them because it (my tablet) wants me to verify payment to get on to the site. i am thinking i will have to receive the first item to start returning. i need a phone number.
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