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Tobi Questions & Answers

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Here’s what consumers have asked with answers from Tobi staff and previous consumers.

17 questions answered
47% answered in 1 day
Question:

Question:

My daughter ordered from within the united states. the site is saying return "not applicable". her items are within the 30 day framework and were not on sale. what is the deal with this company. no customer service number and not returning her emails. we are going to contact our lawyer for fraudulent business practices.

Question:

Yes what is the return address to send items back that do not fit for a refund?

Question:

I got someone else's items, and i had to pay tax and stuff to get these wrong items which i will not use. what do i do? :(

Question:

Question:

Hi! has anyone bought the krissy dress? can you tell me about the fit and quality :)

Question:

Has anybody ordered for the uk specifically from birmingham? how long did shipping take? did you have to pay extra for it to come to birmingham to pass the borderline?

Question:

Can you tell me if this dress will run true to size? http://www.tobi.com/product/59228-tobi-cage-me-up-maxi-dress?color_id=84276

Answer:

Yes I believe so, the model's measurements are normally what a size small would be--and what I am and it always fits great. However she's much shorter than the other models at 5'5" so that could change your opinion on the length? Double check that!

By Hope H.

Can’t see your question? Ask to get answers from the Tobi staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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