asked by
on 5/23/15Hi John E.,
Sorry for our delayed reply!
We have three parcels at UK, US, and HK.
As usually, parcels shipped from UK warehouse just need about 1-3 weeks for delivering.
And parcels shipped from US, HK warehouse to UK need about 4-6 weeks for delivering.
Please notice the warehouse when you order the items.
Here is the link of our shipping policy, you can refer to the "ship from":
http://www.tmart.com/HelpCenter/Shipping-Policy.html#go5
If you have any other problems, you can also contact with our online service.
Here is link:
http://www.tmart.com/support/live-chat.html
We will do our best help you solve the problem.
Hope it can help you. Have a nice day!
Best wishes,
Tmart Service Team
Its takes about 2 weeks. However, this vendor sells very cheap quality products! And if you are not happy with what you received, and want you money back, they try to offer you points towards something else. They are really bad with cash refunds.
I no longer buy anything from Tmart. Shipping is terrible at best. Unless you pay dearly for air shipment to the UK.
I got my package in a months time and it was in good condition. But I think it will depend with the country they are shipping to
Hello John E I bought a tablet from them last year it didn't arrive I eventually got a refund 3 months later. They were full of excuses. I would not buy anything from them again.
If it's coming from China and or Hong Kong,, it's usually 25 days,, more or less,, (USA)
First few purchases I bought was OK,, till customer service sucks,, Will not recommend this company unless you want to sacrifice quality against price,,
It took more than week to get my. Non-watch to the US and about a month for the second watch