Tillys Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Tillys staff and previous consumers.

5 questions answered
0% answered in 1 day
Question:

Answer:

NO! I can't speak for the swimming suits, but I purchased a pair of shoes that turned yellow from some cheap glue or chemical used to make the shoes and they would not refund my money. Bought them knowing I shouldn't, because my sister bought a sweatshirt over this last winter that fell apart after the first wash and they wouldn't refund her money either. Both times we were told we shouldn't have washed the Garment. Who doesn't wash their clothing? When I washed my shoes I washed them on delicate, cold water, with a couple of towels and let them air-dry but they stained yellow all over from some ingredient in the fabric or glue.

By Lindsay B.
Question:

Is tellys a good or bad service? why or why not?

Answer:

NO! I can't speak for the swimming suits, but I purchased a pair of shoes that turned yellow from some cheap glue or chemical used to make the shoes and they would not refund my money. Bought them knowing I shouldn't, because my sister bought a sweatshirt over this last winter that fell apart after the first wash and they wouldn't refund her money either. Both times we were told we shouldn't have washed the Garment. Who doesn't wash their clothing? When I washed my shoes I washed them on delicate, cold water, with a couple of towels and let them air-dry but they stained yellow all over from some ingredient in the fabric or glue.

By Lindsay B.

Can’t see your question? Ask to get answers from the Tillys staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Tillys?
Post Review