Tidebuy FAQ | Sitejabber

Question:

Are you in china Are you in china

Answer:

Hi, Thanks for your question to us and so happy to help you. Our based in China Any question, please email service@tidebuy.com. Thank you. Best Regards Tidebuy.

By tidebuy t., over a year old

Question:

I placed my order 13 days ago and i was given a tracking number and then told my order has been shipped to vancouver. its now 13 days and no update!! I placed my order 13 days ago and i was given a tracking number and then told my order has been shipped to vancouver. its now 13 days and no update!!

Answer:

Dear Customer, So sorry for your inconvenience and we'll do our best to help you. Could you please so kindly to sent us your order number to sns@tidebuy.com so that we can solve your problem as quick as possible? Thanks for your cooperation. Best regards Tidebuy

By tidebuy t., over a year old

Question:

Is the quality of the purse good ? Is the quality of the purse good ?

Answer:

Hi, Thanks for your question to us and happy to help you. We have been providing customers with high quality and inexpensive goods. Please be assured the purchase. Any question, please email service@tidebuy.com. Thank you. Best Regards Tidebuy.

By tidebuy t., over a year old

Question:

Where is this company based?

Answer:

Hi, Thanks for your question to us and so happy to help you. Our based in China Any question, please email service@tidebuy.com. Thank you. Best Regards Tidebuy.

By tidebuy t., over a year old

Question:

"still preparing" i ordered it on 9/14. i just want my money back. it shouldn't be a problem sinse you haven't even mailed it yet. "still preparing" i ordered it on 9/14. i just want my money back. it shouldn't be a problem sinse you haven't even mailed it yet.

Answer:

Dear customer, Thanks for your question to us and so happy to help you. I've reflected your request to our customer service and they'll deal with as quick as possible. Thanks for your cooperation. Any question, please email service@tidebuy.com. Thank you. Best Regards, Tidebuy Team

By tidebuy t., over a year old

Question:

Can you tell me whether the material/lace is exactly as on your website Can you tell me whether the material/lace is exactly as on your website

Answer:

Dear Customer Thanks for your question. Normally the materials is the same with the materials of the description and our manufacturer could produce the dress according to the description, which would be same with the materials of the description. Best Regards Tidebuy

By tidebuy t., over a year old

Question:

How can i track my package How can i track my package

Answer:

Dear Customer, So sorry for your inconvenience and we'll do our best to help you. Could you please so kindly to sent us your order number to sns@tidebuy.com so that we can solve your problem as quick as possible? Thanks for your cooperation. Best regards Tidebuy

By tidebuy t., over a year old

Question:

Hi. i placed an order for my wedding dress on 8/22/2017. i need to know when it's going to be delivered. my order # 1756779. Hi. i placed an order for my wedding dress on 8/22/2017. i need to know when it's going to be delivered. my order # 1756779.

Answer:

Dear customer, Thanks for your question to us and so happy to help you. I've reflected your request to our customer service and they'll deal with as quick as possible. Thanks for your cooperation. Any question, please email service@tidebuy.com. Thank you. Best Regards, Tidebuy Team

By tidebuy t., over a year old

Question:

Why do reviews disappear? i post a couple of reviews that are not view able unless i go thru my account Why do reviews disappear? i post a couple of reviews that are not view able unless i go thru my account

Answer:

Dear Customer, So sorry for your inconvenience and we'll do our best to help you. But could you please so kindly to sent us your correct id number to sns@tidebuy.com so that we can solve your problem as quick as possible? Thanks for your cooperation. Best regards Tidebuy

By tidebuy t., over a year old

Question:

My daughter bought two popsockets on 01 august 2017. she has not yet received them despite being told it would just take 4 days to deliver. My daughter bought two popsockets on 01 august 2017. she has not yet received them despite being told it would just take 4 days to deliver.

Answer:

Dear customer, So sorry for your inconvenience and we'll do our best to help you. But could you please so kindly to tell us your correct id number so that we can solve your problem as quick as possible? Thanks for your cooperation. Best regards, Tidebuy team

By tidebuy t., over a year old

Tidebuy Questions & Answers

Are you in china Are you in china

I placed my order 13 days ago and i was given a tracking number and then told my order has been shipped to vancouver. its now 13 days and no update!! I placed my order 13 days ago and i was given a tracking number and then told my order has been shipped to vancouver. its now 13 days and no update!!

Is the quality of the purse good ? Is the quality of the purse good ?

Where is this company based?

"still preparing" i ordered it on 9/14. i just want my money back. it shouldn't be a problem sinse you haven't even mailed it yet. "still preparing" i ordered it on 9/14. i just want my money back. it shouldn't be a problem sinse you haven't even mailed it yet.

Can you tell me whether the material/lace is exactly as on your website Can you tell me whether the material/lace is exactly as on your website

How can i track my package How can i track my package

Hi. i placed an order for my wedding dress on 8/22/2017. i need to know when it's going to be delivered. my order # 1756779. Hi. i placed an order for my wedding dress on 8/22/2017. i need to know when it's going to be delivered. my order # 1756779.

Why do reviews disappear? i post a couple of reviews that are not view able unless i go thru my account Why do reviews disappear? i post a couple of reviews that are not view able unless i go thru my account

My daughter bought two popsockets on 01 august 2017. she has not yet received them despite being told it would just take 4 days to deliver. My daughter bought two popsockets on 01 august 2017. she has not yet received them despite being told it would just take 4 days to deliver.

Can’t see your question? Ask to get answers from the Tidebuy staff and other customers.

Tidebuy Questions & Answers

Are you in china Are you in china

I placed my order 13 days ago and i was given a tracking number and then told my order has been shipped to vancouver. its now 13 days and no update!! I placed my order 13 days ago and i was given a tracking number and then told my order has been shipped to vancouver. its now 13 days and no update!!

Is the quality of the purse good ? Is the quality of the purse good ?

Where is this company based? Where is this company based?

"still preparing" i ordered it on 9/14. i just want my money back. it shouldn't be a problem sinse you haven't even mailed it yet. "still preparing" i ordered it on 9/14. i just want my money back. it shouldn't be a problem sinse you haven't even mailed it yet.

Can you tell me whether the material/lace is exactly as on your website Can you tell me whether the material/lace is exactly as on your website

How can i track my package How can i track my package

Hi. i placed an order for my wedding dress on 8/22/2017. i need to know when it's going to be delivered. my order # 1756779. Hi. i placed an order for my wedding dress on 8/22/2017. i need to know when it's going to be delivered. my order # 1756779.

Why do reviews disappear? i post a couple of reviews that are not view able unless i go thru my account Why do reviews disappear? i post a couple of reviews that are not view able unless i go thru my account

My daughter bought two popsockets on 01 august 2017. she has not yet received them despite being told it would just take 4 days to deliver. My daughter bought two popsockets on 01 august 2017. she has not yet received them despite being told it would just take 4 days to deliver.

Can’t see your question? Ask to get answers from the Tidebuy staff and other customers.

Where is this company based?