Tidebuy Questions & Answers

Dear Etienne, Thanks for your question here. I see that coat is great and you could refer our size chart to choose, if you don't know your size, I suggest you to measure it so that the size would be more accurate. Thanks. If you have any other questions, you can also go to our live chat or mail us at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team

Hi，dear, thanks for your message. As you know that this is busy season and if we got your mail, we will surely reply you back. Hope that you could understand. Could you please let me know your order number or your registered email address so that I could be able to help you check it? Please don't worry and you would finally get your order. If you have any other questions, you can also go to our live chat or mail us at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team

HI, dear friend, Thanks for your message. Could you please let me know your order number so that I could be able to check for you? If you have any other questions, you can also go to our live chat or mail us at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team

Dear Carol, Thanks, Yes, we could ship there. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. Also, if you need in urgent, we suggest you choose the fastest shipping. If you have any other questions, you can also go to our live chat or mail us at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team

Dear Oscar, Thanks for your question here. If you want to order from our site, you could refer our size chart and we have the size charts for UK and US. Thanks. If you have any other questions, you can also go to our live chat or mail us at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team

HI, dear Saav, Thanks for your question here. And our representative has emailed you just now. Could you please kindly check your mail box? Also, we hope that we could cooperate well so that your questions would be resolved. If you have any other questions, you can also go to our live chat or mail us at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team

Hi, dear Christina, Thanks for your question here. We are located in China. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. Also, if you need in urgent, we suggest you choose the fastest shipping. For the delivery cost, which is ranges from countries to countries. Different country has different shipping cost and after you fill your shipping address, you would see the shipping cost. Hope that would be helpful for you. If you have any other questions, you can also go to our live chat or mail us at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team

Hi, dear friend, Thanks for your question here. Yes, we could deliver to your country. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. Also, if you need in urgent, we suggest you choose the fastest shipping. If you have any other questions, you can also go to our live chat or mail us at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team

Dear Laurel, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team

Hi, dear friend, Thanks for your question here. I have checked your order for you here: http://www.17track.net/en/. As this is the international nshipping and you chose the super saving, which would take around 20-25 days for you to get it. Your order has been shipped out, please don't worry about it. If you have any other questions, you can also go to our live chat or mail us at service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team