Thumbtack Questions & Answers

We'd love to help you find a professional in your area who can help you with moving your china cabinet, Sau. To submit a request, please copy and paste this link into your URL: https://www.thumbtack.com/. Once you answer a few questions and send out your request, you can receive up to 5 quotes from local pros. You can then view their quotes and profile and hire when you're ready. Have a great day!

We love that you're wanting to post a review. Reviews are one of the most valuable ways for potential future customers to see how your experience was with the professional you worked with, Brian. You can leave a review for the professional by following the steps on this page: https://help.thumbtack.com?ar=kA131000000WKZp. Just copy the link and paste it into your URL. Have a great day!

We're sorry you haven't heard back from the moving company you hired, Brenda. We'd really like the chance to talk to you about this. Please give us a call at (800)948-2034 when you have time.

Thats a great question, Terri! Whenever you send a quote to someone for more information or providing a quote, this is when youll be asked to purchase Thumbtack credits. The best thing about Thumbtack is that youre only charged when you want to introduce yourself to the customer, so you have total control over who you talk to and how much you spend. If youre interested in working with the customer but you need more information, I encourage you to quote on the information available and let the customer know that the price is subject to change based on the scope of the project. This way they know that youre interested in working with them, but they will also know what to expect when you contact them. Were here for you if you have any other questions. Have a great day!

When you receive the request, you’ll receive the customer's name and the general location of the project. One thing that can help you gain the customer's information is adding your contact information to the quote. This way the customer can call you directly and provide more information about the type of massage they’re looking for. We have some great tips on writing a quote that will catch the customer's attention in our Help Center here: https://help.thumbtack.com?ar=kA131000000JmDX. To view this link please copy and paste it into the URL of your browser. We’re here for you if you have any other questions!

When you’re meeting new customers, I can see how it can be difficult when plans change. I'm really sorry, but it looks like I'm not able to send you a direct message. Please give us a call at (800) 948-2034 at your earliest convenience. We have an amazing support team who will be happy to research this further for you. We look forward to speaking to you!

When you’re meeting new customers, we understand how important it is to receive requests that you feel comfortable with quoting on, Mary. We’d love the chance to go over these requests with you to see what’s going on. When the credits are higher this means that it’s a bigger project that is being requested. We also have a system in place that doesn’t allow customers to place duplicate requests. If they do, they will be deleted as soon as we see them. If you’d like to give us a call at (800) 948-2034, we’d be happy to see how we can be of more assistance. We look forward to speaking to you!

We keep the prices that other pros charge private because we don’t want professionals to feel like they have to undercut each other in order to get hired. Every business has its value, and we want you to be able to focus on showing your value to customers to get hired. We’ve created a really great Help Center with tons of articles and tips for your quotes and profile that can increase your response rate. Check it out here: (https://help.thumbtack.com/#!:top:kb). Requests come from real customers that visit our site. They sometimes may be unfamiliar with what the work entails, so we try to make our request forms as helpful as possible to get the information that pros need to quote. With whichever request form you feel is too vague, we’d love your feedback and suggestions on what questions would be relevant to add. When it comes to purchasing credits, you can get a discount when you purchase our bigger packages. Normally credits are $1.67 each and when you purchase these packages they are substantially less. You can see more information about this by posting this link in your URL field or by typing in the word “Credits” in the Help Center search box (https://help.thumbtack.com/?ar=kA1i0000000Jm5w#!:aa:kA1i0000000Jm5w).

Being a China Marketing Consultant must be an amazing job! Since we’re only covering the United States right now, we don’t have the category you’re looking for. It’s a great idea though, Casey. If you offer any additional services, we’d love to help you out. We have a variety of services from photography to catering, and house cleaning to wedding planning. You can see the full list of services by going to our price page (https://www.thumbtack.com/pros/price_list). All you need to do is copy this link, paste it in your URL, and press “Enter.” We wish you the best of luck with growing your business. Have a great day!