Thumbtack Questions & Answers

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Here’s what consumers have asked with answers from Thumbtack staff and previous consumers.

90 questions answered
18% answered in 1 day
Question:

I would iek to see a screen capture of the for license verified business-151749 verified business - county of osceola-151749 verified business - limited liability corporation- l14000128148 i can't find it on the florida dpbr license for this company.

Answer:

We'd be happy to go over any licensing questions and concerns you have, Paul. Please give us a call at (800) 948-2034 so we can look into this further for you. We look forward to speaking to you! -Jenny

By Thumbtack-Support -.,
Question:

Why are the leads all window shoppers with no phone numbers and no sense of commitment?

Answer:

I'm sorry you haven't had the best experience with us, Gary. We'd really like to work with you and improve your hire rate. Please give us a call at (800) 948-2034 when you have time. -Jenny

By Thumbtack-Support -.,
Question:

Answer:

We love that your friend referred you to our site and you're now using it to meet new couples, Stephen. The way our referral program works is that you sign up under the link and then once you purchase your first credit package and send a quote, the credits are added to your account. Once you've sent your first quote, please give us a call at (800) 948-2034 so we can add 5 additional credits to your accounts. We look forward to speaking to you! -Jenny

By Thumbtack-Support -.,
Question:

How to delete or edit my coment review

Answer:

Did you leave a review for a professional, Nadav? We have an amazing support team who would be happy to look into this for you. Please give us a call at (800) 948-2034 when you have time. We look forward to speaking to you!

By Thumbtack-Support -.,
Question:

Do the reviees on this web get posted to who its replying to so the great ones get reconice for great service

Answer:

The reviews that get posted on this site are by customers and pros who have worked with Thumbtack, Emoni. If you have any questions about our site, you can see more information about us here: https://www.thumbtack.com/about. You just need to copy the link and paste it into the URL of your web browser. Have a great day!

By Thumbtack-Support -.,
Question:

Answer:

If you're looking for guarantees, I encourage you to work with the contractor that interests you the most, Sarah. I recommend asking questions about their history and credentials. If you think they are a great fit for you, you can hire them then. If you have any other questions, please feel free to give us a call. We can be reached at (800) 948-2034.

By Thumbtack-Support -.,
Question:

I'm uncertain about your services. i'm a licensed general contractor but am i competing against unlicensed tradesmen who can charge much, much less. advise us please. stuart mark - 714-381-3033- mr fix it now.com

Answer:

We can certainly understand your hesitation. If you'd like to give us a call at (8000 948-2034, we can look at any accounts that you have concerns about. We can also work with you to come up with a game plan that will help you find success on Thumbtack. We look forward to speaking to you!

By Thumbtack-Support -.,
Question:

How do i fill out a review for someone that did work from thumbtack?

Answer:

Reviews are extremely valuable to our pros on Thumbtack, Tim, I really like that you're interested in leaving one for a pro you've worked with. You can do this by following the steps on this page: http://thumb.tk/reviewingpros. You just need to copy and paste that link into the URL in your browser. If you have additional questions, please give us a call. We can be reached at (800) 948-2034.

By Thumbtack-Support -.,
Question:

I am professional cleaner. i am confused of how to get my clients. i have over 20 years of experience i had 4 people to join my team. please explain in steps eggs 123 etc

Answer:

We're here to walk you through meeting new customers and getting the most out of our site, Jackie. You can see more information on how Thumbtack works for pros here: https://www.thumbtack.com/pros/how-thumbtack-works. You just need to copy and paste that link into the URL in your browser. If you have additional questions, please give us a call. We can be reached at (800) 948-2034.

By Thumbtack-Support -.,
Question:

Hello i am trying to get work from thumbtack and keep getting request. i am hesitant to by credits because i don't know if it is legit.

Answer:

I can definitely understand your hesitation, Eva. We can promise you it's a legit site where multiple pros have seen success. You can see some of our numbers here: https://www.thumbtack.com/about. All you have to do is copy and paste this link into your browsers URL. We're also here for you if you have any other questions or concerns. Feel free to give us a call at (800) 948-2034 whenever you have time. We have an amazing support team who is just waiting to take your call.

By Thumbtack-Support -.,

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