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Here’s what consumers have asked with answers from Thumbtack staff and previous consumers.
Reviews are a great way to share your experience. You can learn more about doing this here: https://help.thumbtack.com/article/reviewing-a-professional-on-thumbtack. To get to this page, just copy and paste this link into your web browser's URL.
Hey Victoria, We're sorry that it took so long to get back to you. Pricing really depends on the customer requests you'll receive and how in demand they are. You'll get to see these for free, you only pay when you want to send a quote. On each request, there will be the amount of credits needed to send a quote. Each credit itself is $1.67. You can see more about this here: https://help.thumbtack.com/article/cost-to-quote-based-on-demand-video. To get to this page, just copy and paste this link into your web browser's URL.
I am a personal trainer and currently, I receive one qualified lead per month versus four "doubtful" leads who don't engage (read messages, answer calls, etc.). Despite these low-quality leads, I'm charged between $28 and $98 each. Thumbtack's policy towards professionals has become unfair. The "zero refund" policy for these unproductive leads makes it a gamble, and achieving high visibility requires allowing them to charge you hefty per-lead fees. If you refuse, you're buried with no leads. As a small business, I spend $800 monthly on Thumbtack, but my conversion rate has plummeted from 80% to a mere 20% in two years. While I still receive a few good leads, it's a significant financial burden. Given my membership-based service model, I can absorb this cost. However, I urge businesses without similarly resilient models to stay clear of Thumbtack. Their current practices could leave you financially strapped before you even turn a profit.
We can help you get this information, Linda. Please send a PM on Facebook with more information so we can look into this for you. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. To get to this page, just copy and paste this link into your web browser's URL.
Were excited to help you grow your TV tech business, Hass. With Thumbtack, you sign up and receive customer requests for free. The only time you pay is when youre interested in sending the customer a quote. You can purchase credits as you go or purchase credit packages so you can have credits available when you send your quotes. When these run out, you can buy more with a debit/credit card or a PayPal account. You can see more information about how we work here: https://www.thumbtack.com/pros/how-thumbtack-works.
