Thrive Market Questions & Answers

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Here’s what consumers have asked with answers from Thrive Market staff and previous consumers.

19 questions answered
5% answered in 1 day
Question:

May i cancel my membership?

Answer:

Memberships are non-refundable so be sure they carry the products you purchase regularly and that they are regularly in stock. Most of the products I tried to order were always out of stock.

By Chris H.
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Question:

Thrive offers to notify you when a product comes back into stock. i have requested notifications many times but never received one email. has anyone?

Answer:

I always received notification when back in stock. However, it took me awhile 2find it. Thry went to spam folder which I rarely check.

By Julie W.
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Question:

How do i use my thrive cash when i order next time..i do not have any option to use that

Answer:

It's automatically applied to your next order when you go to check out.

By Brenda H.
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Question:

Do you honor california snaps program (food stamps)?

Answer:

Hi Jorja- We are working with the USDA to accept EBT/Food Stamps benefits in the near future and hope to start offering these options within the next year!

By Thrive M.,
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Question:

Do you carry any antibiotics, lotions or creams? and if so how much are they, & how much is it. thanks for the help.

Answer:

Thrive does not carry antibiotics but does have a variety of lotions and vitamins.

By Amberdawn S.
Question:

Hi i want to know more about thrive market

Answer:

Gurllll! Lets just say it happened in a flash. First off, I read everything down to the back of my toothpaste. Here I was looking for an item n THRIVE MARKET had it for less. Nosy me said "lets check this out". I became a member after reading everything before checkout n BAM becoming a member I found just the right prices for gifts especially after talking to my sis about a previous gift I sent. THRIVE MARKET had the perfect gift to complete a previous gift I sent from a whole different site. #justreadeverything #urockthrivemarket

By William V.
Question:

How do i remove thrive from my phone?

Answer:

Why would you? They're the best. I had my 1st order n I and my family were so content

By Hilda D.
Question:

How can thrive market possibly stay in business? must be off the $59 annual fees of unsuspecting, unaware and unobservant consumers. count me o - u - t !!!

Answer:

So, if I understand this post correctly, you decided to post a sarcastic remark where questions go and thereby waste the time of those of us that are interested in helping each other by answering legitimate questions?

By Laura C.
Question:

And this is my 5th e-mail, with the same ????

Answer:

This is a 'Membership-FEE SCAM' - - ipso facto. All other questions and postings of 'Positive Assessment' are MOOT. As with most 'ratings', these online criminals have mastered the art of posting their 'Self-Reviews'. They indeed do THRIVE when We the People fail to preserve our Freedom of online Commerce.

By Brona F.

Can’t see your question? Ask to get answers from the Thrive Market staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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