The JT Store Questions & Answers

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Here’s what consumers have asked with answers from The JT Store staff and previous consumers.

183 questions answered
9% answered in 1 day
Question:

My order id is 7836029.when will i receive my order?

Answer:

Dear, Order number - Sorry for the issue you have faced According to your order status your order is locked, Because you had ordered your products under sale offer., Under this offer we are deliver products if we receiving bulk request for that. So if you ordered different sale products in bulk then we can deliver your product without charge any extra rupee, else you can request for your refund on info@thejtstore.com

By TheJT S.,
Question:

My order id 2831758 not delivered so far. pl inform me how to trace. if not possible pl refund the money so that we can buy from amazon..

Answer:

Dear, Order number - 2831758 Sorry for the issue you have faced, we're glad to inform you that your order will be deliverd to you on 15th june, we request you to please wait. Else your amount will be refund to you.

By TheJT S.,
Question:

Hi i ordered dress material 3 days before my order id 3826235 after payment i didnt able to track my order

Answer:

Dear, Order number - 3826235 Sorry for the issue you have faced According to your order status your order is locked, Because you had ordered your products under sale offer., Under this offer we are deliver products if we receiving bulk request for that. So if you ordered different sale products in bulk then we can deliver your product without charge any extra rupee, else you can request for your refund on info@thejtstore.com

By TheJT S.,
Question:

Answer:

Dear, Cash on delivery option is available on our selected product which is mentioned in product details as well.

By TheJT S.,
Question:

I have ordered a product with order id- 7833012, please share the status of my order with delivery partner details.

Answer:

Dear, Sorry for the issue you have faced, We like to inform you that you ordered your products under deal... Under this deal you get JT wallet cash, you can use the JT cash for purchase anything from our site for free. So we request you to make account on our site, where we'll deliver your JT Cash.

By TheJT S.,
Question:

How to track order and when will we get our items, order id is #3826281, #3826276, #3826274

Answer:

Dear, Your first order - 3826281 Is the deal product, Under this deal you get JT wallet cash, you can use the JT cash for purchase anything from our site for free. So we request you to make account on our site, where we'll deliver your JT Cash. Your other orders - 3826276, 3826274 Are the sale products, Under this sale offer we are deliver products if we receiving bulk request for that. So if you ordered different sale products in bulk then we can deliver your product without charge any extra rupee. To track or check your order status, please visit and make an account on our website, where you can easily track your order status

By TheJT S.,
Question:

What is the status of my order no. 7831301. and app is not working. how to track my order

Answer:

Dear, Order number - 7831301 Sorry for the issue you have faced, According to your order status your order is locked, Because you had ordered your products under sale offer., Under this offer we are deliver products if we receiving bulk request for that. So if you ordered different sale products in bulk then we can deliver your product without charge any extra rupee, else you can request for your refund on info@thejtstore.com Because some technical issues our app is not working currently, to track or check your order status, please login your account on our site, where you can easily track your orders.

By TheJT S.,
Question:

Order id 3816584 what is the status

Answer:

Dear, Order number - 3816584 Sorry for the issue you have faced According to your order status your order is locked, Because you had ordered your products under sale offer., Under this offer we are deliver products if we receiving bulk request for that. And we received multiple orders from you, So we request you to please wait for sometime; your products will delivered to you soon Contact - info@thejtstore.com

By TheJT S.,
Question:

How many days exactly needed to deliver the product from the date of order on the jt stores? i am asking the question because i have not received any

Answer:

We request you to kindly mention your order number so we can assist you better

By TheJT S.,
Question:

My order is not deliverd yet. i was placed an order by 02-may-2019 and order no-3807439. and i have not received any email or sms.

Answer:

Dear, Order number - 3807439 Sorry for the issue you have faced According to your order status your order is locked, Because you had ordered your products under sale offer., Under this offer we are deliver products if we receiving bulk request for that. So if you ordered different sale products in bulk then we can deliver your product without charge any extra rupee, else you can request for your refund.

By TheJT S.,

Can’t see your question? Ask to get answers from the The JT Store staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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