The JT Store Questions & Answers

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Here’s what consumers have asked with answers from The JT Store staff and previous consumers.

183 questions answered
9% answered in 1 day
Question:

Is cash on delivery available??

Answer:

Dear, Cash on delivery is available on some selected product not for all

By TheJT S.,
Question:

Did not get the order

Answer:

Dear, Sorry for the issue you have faced, We request you to please mention your order number so we can assist you better.

By TheJT S.,
Question:

My order no is 3819406 .. 23 rd may 2019...still not delivered...really. you are fraud

Answer:

Dear, Order number - 3819406 Sorry for the issue you have faced According to your order status your order is locked, Because you had ordered your products under sale offer., Under this offer we are deliver products if we receiving bulk request for that. So if you ordered different sale products in bulk then we can deliver your product without charge any extra rupee, else you can request for your refund on info@thejtstore.com

By TheJT S.,
Question:

Order no. 3816716 placed on 18 may 2019- ticket no. 108409- jagat thakkar- not yet shipped. can u pl inform status? mail id- jagat.thakkar@gmail.com

Answer:

Dear, Order number - 3816716 Sorry for the issue you have faced According to your order status your order is locked, Because you had ordered your products under sale offer, Under this offer we are deliver products if we receiving bulk request for that. And we received multiple orders from you, So your products will delivered to you between 7 to 8 days Contact - info@thejtstore.com

By TheJT S.,
Question:

Hi my order no order #5825442] (06/05/2019) it was somany time but i did not get product so how can i contact and get my product so when i get t

Answer:

Dear, Sorry for the issue you have faced, According to your order status your order is under deal product Under this deal you get JT wallet cash, you can use the JT cash for purchase anything with discount by redeem your JT wallet cash on our site. So we request you to make account on our site, where we'll deliver your JT Cash

By TheJT S.,
Question:

My order numbers are 2836066 and 2836191 amount rupees 749. when can i get my refund.dont fool us.

Answer:

Dear, Order number - 2836066, 2836191 Sorry for the issue you have faced, According to your order status your order is under refund claimed, We request you to please wait for sometime we'll refund your full amount 3 to 4 days.

By TheJT S.,
Question:

Will you deliver the product ordered? is it genuine?

Answer:

Dear, We always try to deliver every order to our customer end. We request you to please mention our order number so we can assist you better.

By TheJT S.,
Question:

Plzzz give me status of my order id 3845939

Answer:

Dear, According to your order status your order is under deal product Under this deal you get JT wallet cash, you can use the JT cash for purchase anything with discount by redeem your JT wallet cash on our site. So we request you to make account on our site, where we'll deliver your JT Cash

By TheJT S.,
Question:

My order number is 3845939 plzzz check my order i have not recieved any status.

Answer:

Dear, Sorry for the issue you have faced, According to your order status your order is under deal product Under this deal you get JT wallet cash, you can use the JT cash for purchase anything with discount by redeem your JT wallet cash on our site. So we request you to make account on our site, where we'll deliver your JT Cash

By TheJT S.,
Question:

Order number: 3831557 when will i get my product

Answer:

Dear, According to your order status your order is under deal product Under this deal you get JT wallet cash, you can use the JT cash for purchase anything with discount by redeem your JT wallet cash on our site. So we request you to make account on our site, where we'll deliver your JT Cash

By TheJT S.,

Can’t see your question? Ask to get answers from the The JT Store staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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