The JT Store Questions & Answers

Here’s what consumers have asked with answers from The JT Store staff and previous consumers.

183 questions answered

9% answered in 1 day

Question:

I am not able to trace my order and not even getting any update. my order no. 18813882. i did payment and purchased a saree so how can i trace it? I am not able to trace my order and not even getting any update. my order no. 18813882. i did payment and purchased a saree so how can i trace it?

Answer:

Dear, Order number - 18813882 Sorry for the issue you have faced According to your order status your order is locked, Because you had ordered your products under sale offer., Under this offer we are deliver products if we receiving bulk request for that. So if you ordered different sale products in bulk then we can deliver your product without charge any extra rupee, Else you can request for your refund on info@thejtstore.com

By TheJT S., over a year old

Question:

My order is not delivered customers(27810210) - 08/07/2019 tracking id #: 129111 My order is not delivered customers(27810210) - 08/07/2019 tracking id #: 129111

Answer:

Dear, Order No, 27810210 Sorry for the issue you have faced, According to your order status your order is under deal product Under this deal you get JT wallet cash, you can use the JT cash for purchase anything with discount by redeem your JT wallet cash on our site. So we request you to make account on our site, where we'll deliver your JT Cash.

By TheJT S., over a year old

Question:

When i will receive my product...? my order no - 27815755,,,,, tracking id - 131086 When i will receive my product...? my order no - 27815755,,,,, tracking id - 131086

Answer:

Dear, Order no-27815755 Sorry for the issue you have faced, According to your order status your order is under deal product Under this deal you get JT wallet cash, you can use the JT cash for purchase anything with discount by redeem your JT wallet cash on our site. So we request you to make account on our site, where we'll deliver your JT Cash.

By TheJT S., over a year old

Question:

Today 13.08.2019 i have ordered one bluetooth headset. order no is 27817153.when i will get the delivery for headset. Today 13.08.2019 i have ordered one bluetooth headset. order no is 27817153.when i will get the delivery for headset.

Answer:

Dear, Order No.--27817153 Sorry for the issue you have faced, According to your order status your order is under deal product Under this deal you get JT wallet cash, you can use the JT cash for purchase anything with discount by redeem your JT wallet cash on our site. So we request you to make account on our site, where we'll deliver your JT Cash.

By TheJT S., over a year old

Question:

I have ordered one bluetooth headset. when i will get my delivery. order non27817153 I have ordered one bluetooth headset. when i will get my delivery. order non27817153

Answer:

Dear, Order NO.-27817153 Sorry for the issue you have faced, According to your order status your order is under deal product Under this deal you get JT wallet cash, you can use the JT cash for purchase anything with discount by redeem your JT wallet cash on our site. So we request you to make account on our site, where we'll deliver your JT Cash

By TheJT S., over a year old

Question:

My order number 3229168 you are not transfer my refund money this company are totally fake i will take action this co mpany My order number 3229168 you are not transfer my refund money this company are totally fake i will take action this co mpany

Answer:

Dear, We are not fake, we always try to deliver every order to our customer end. We are not found your mentioned order id on our orders list. We request you to please mention your correct order number so we can assist you better.

By TheJT S., over a year old

Question:

I ordered a fan today but i did not registered . i made the payment with complete address. will i get my product on time. please tell me is it fake? I ordered a fan today but i did not registered . i made the payment with complete address. will i get my product on time. please tell me is it fake?

Answer:

Dear, Sorry for the issue you have faced, We request you to please mention your order number so we can assist you better.

By TheJT S., over a year old

Question:

Where is my order till today not delivered

Answer:

Dear, Sorry for the issue you have faced, We request you to please mention your order number so we can assist you better.

By TheJT S., over a year old

Question:

Where is my order, i could not find order after login order no. is #27804692

Answer:

Dear, Order No. 27804692 Sorry for the issue you have faced, According to your order status your order is under deal product Under this deal you get JT wallet cash, you can use the JT cash for purchase anything with discount by redeem your JT wallet cash on our site. So we request you to make account on our site, where we'll deliver your JT Cash

By TheJT S., over a year old

Question:

Fake,it's a scam. order number 3864445.i didn't get my product. Fake,it's a scam. order number 3864445.i didn't get my product.

Answer:

Dear, Order Number - 3864445 Sorry for the issue you have faced, We are not fake. According to your order status your order is under deal product Under this deal you get JT wallet cash, you can use the JT cash for purchase anything with discount by redeem your JT wallet cash on our site. So we request you to make account on our site, where we'll deliver your JT Cash

By TheJT S., over a year old

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Typical questions asked:

How long does shipping take?
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Where is the company located?

The JT Store Questions & Answers

I am not able to trace my order and not even getting any update. my order no. 18813882. i did payment and purchased a saree so how can i trace it? I am not able to trace my order and not even getting any update. my order no. 18813882. i did payment and purchased a saree so how can i trace it?

My order is not delivered customers(27810210) - 08/07/2019 tracking id #: 129111 My order is not delivered customers(27810210) - 08/07/2019 tracking id #: 129111

When i will receive my product...? my order no - 27815755,,,,, tracking id - 131086 When i will receive my product...? my order no - 27815755,,,,, tracking id - 131086

Today 13.08.2019 i have ordered one bluetooth headset. order no is 27817153.when i will get the delivery for headset. Today 13.08.2019 i have ordered one bluetooth headset. order no is 27817153.when i will get the delivery for headset.

I have ordered one bluetooth headset. when i will get my delivery. order non27817153 I have ordered one bluetooth headset. when i will get my delivery. order non27817153

My order number 3229168 you are not transfer my refund money this company are totally fake i will take action this co mpany My order number 3229168 you are not transfer my refund money this company are totally fake i will take action this co mpany

I ordered a fan today but i did not registered . i made the payment with complete address. will i get my product on time. please tell me is it fake? I ordered a fan today but i did not registered . i made the payment with complete address. will i get my product on time. please tell me is it fake?

Where is my order till today not delivered Where is my order till today not delivered

Where is my order, i could not find order after login order no. is #27804692 Where is my order, i could not find order after login order no. is #27804692

Fake,it's a scam. order number 3864445.i didn't get my product. Fake,it's a scam. order number 3864445.i didn't get my product.

Can’t see your question? Ask to get answers from the The JT Store staff and other customers.

Where is my order till today not delivered

Where is my order, i could not find order after login order no. is #27804692