The JT Store Questions & Answers

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Here’s what consumers have asked with answers from The JT Store staff and previous consumers.

183 questions answered
9% answered in 1 day
Question:

Sir,i had purchased a product (order no:2830630) from jt store but now all are telling it a fraud if not then tell me the estimeate date of delivery

Answer:

Dear, Normal orders without deal take only 3 to 4 days of delivery. I would like to remind you - you have bought your product under a extra ordinary deal Due to nature of deal we are processing bulk request and that is taking some extra time. I would request you to kindly coordinate with us to make successful execution of your deal. We request you to kindly Download the app to track your order or call us for more details Download JTApp From JTStore Call on Working Days Between 11:00 AM to 5:00 PM +91 -6262602919, 20, 21, 22, 23

By TheJT S.,
Question:

My order id 3811933 when cani receive my order

Answer:

Dear, Order number - 3811933 According to your order status your order is locked, Because you had ordered your products under sale offer., Under this offer we are deliver products if we receiving bulk request for that. So if you ordered different sale products in bulk then we can deliver your product without charge any extra rupee, else you can request for your refund.

By TheJT S.,
Question:

What do you mean by tickets

Answer:

Dear, Tickets is the process of orders confirmation.

By TheJT S.,
Question:

My order no. is 2810066. i want to know the status of my order

Answer:

Dear, Your order status is locked because you had ordered your product under extra ordinary deal.

By TheJT S.,
Question:

Still now i didn't receive my order. order details: [order #553650] (01/01/2019)

Answer:

Dear, You had ordered JT wallet cash smart deal, And your cash is delivered in your wallet, you can use that to purchase anything from our site.

By TheJT S.,
Question:

Order number 2806120 dated 11/04/2019. no response. when will delivered.

Answer:

Dear, Thanks To Shop with us; We are happy to assist you; Normal orders without deal take only 3 to 4 days of delivery. Your Order is confirmed and passed to Dealer; Product is on SALE and Due to nature of offer we are receiving bulk request for that. You might have to wait for Delivery more than "15-20" Working Days.

By TheJT S.,
Question:

Order number 2806120 dt 11/04/2019. not clear when will be delivered.

Answer:

They will send this message,... As per your request we investigated your order history and found your order is locked Locked Menes for your JT Cash delivered I would like to remind you - you have bought JT Wallet cash Equal to Price of product under deal, Not Product. "Use Your JT CASH To Purchase Products from Site; By Redeem JT Cash You Can get huge discount on every product available on site

By Dinesh T.
Question:

Answer:

Please mention your order number, So we can assist you better.

By TheJT S.,
Question:

Send my product my-e-store shopping receipt date :04/13/2019 order number: 7809812 the payment is completed

Answer:

Dear, Thanks To Shop with us We are happy to assist you; Normal orders without deal take only 3 to 4 days of delivery. Your Order is confirmed and passed to Dealer; Product is on SALE and Due to nature of offer we are receiving bulk request for that. You might have to wait for Delivery more than "15-20" Working Days.

By TheJT S.,
Question:

My order id is [order #4803467] in date (04/06/2019) what is the status of my product ?

Answer:

Dear, Thanks To Shop with us; We are happy to assist you; Normal orders without deal take only 3 to 4 days of delivery. Your Order is confirmed and passed to Dealer; Product is on SALE and Due to nature of offer we are receiving bulk request for that. You might have to wait for Delivery more than "15-20" Working Days.

By TheJT S.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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