The JT Store Questions & Answers

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Here’s what consumers have asked with answers from The JT Store staff and previous consumers.

183 questions answered
9% answered in 1 day
Question:

Send my product

Question:

Send me your phone number

Answer:

Dear, Contact us on 6262602917 or mail us on info@thejtstore.com. You can contact us in only between our working days and working hours which is Monday to Saturday 11:00 am to 05:00 pm.

By TheJT S.,
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Question:

My order no 462422 ... i have not received any message from order number for my registered mobile number...and dont show for my order status... once c

Answer:

Dear, Order number 462422, We didn't received any payment or payment receipt for your order., please share your payment transaction proof with us,, so we can process your order.

By TheJT S.,
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Question:

What is the status of my order id 581168 ? when will i receive it ?

Answer:

Dear, You had ordered JTWC smart deal, use this deal through The JT App to get upto 45% discount on any product. Watch this video to know What is JTWC Smart Deal and how to use this https://www.youtube.com/watch?v=2HJCbzItcJc&t

By TheJT S.,
Question:

Hi actually i have ordered guitar and the money has detected and my guitar is not comformed can u check and tell me please

Answer:

Dear, Please mention your order number., so we can assist you better.

By TheJT S.,
Question:

I saw guitar at just rs 151 . is it true or fake

Answer:

Yes Dear, It is true., but In 151 Rs you'll order a deal for your desired product., you have to crack the deal to get your product.

By TheJT S.,

Can’t see your question? Ask to get answers from the The JT Store staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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