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Teespring Questions & Answers

2,165 reviews
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Here’s what consumers have asked with answers from Teespring staff and previous consumers.

56 questions answered
4% answered in 1 day
Question:

I have now sent four requests with measurements photos of shirts that i ordered which were very undersized. i have yet to receive any response, please advise.

Answer:

Me too, I ordered a large women's and it only fits my 10 year old

By Troy K.
Question:

I have seen alot of negative reviews

Answer:

Yes and not just from Sitejabber.com and from my experience I am going to every review site I can sign up for to tell my experience with Teespring.com

By Kirk E.
Question:

If i set a sales goal of 10, but 20 shirts are ordered. do i make profit off all 20? what happens after the goal is achieved?

Answer:

You make profit no matter what if you set your price higher then the production cost. If not you make no profit.

By jack S.
Question:

What are the sizes like? are they pretty standard or do they run small?

Answer:

Hi Lynanne! Thanks for your interest. We have multiple product options available with our platform and so our sizes really depend on the type of product you are interested in. Our unisex sizes run true to size and have a loose fit, while women's sizes are more fitted and so we advise customers to consider ordering two sizes bigger than their standard size. If you send an email to support@teespring.com, we can definitely provide more detailed sizing information on our products. Thanks for reaching out! We hope you consider ordering with us.

By Teespring S., Teespring Support
Question:

Question:

How do i talk with a live person- no one answers at customer service number. my email is joannevye@gmail.com. i am trying to track order

Question:

About a month ago (21/03/17) i ordered and paid for (via paypal) the "listen to the wind" native american designed tee shirt. when it arrived i was initially thrilled and then very let down. why? because the motif (design) was on the back of the shirt, not the front, as i have been accustomed to over many years. i am not asking for a refund because i have worn it only twice, but used is used, right? however, please let me know if you have any of this design in black, with the motif on the front?? if you do, i would like to order two more (1 x 2xl and 1 l). please let me know asap as i have sons' birthdays coming up and they are both very environmentally aware and i believe the wording on this t-shirt's design and wording carries a wonderful message about simple living and respect for the environment. please let me know on my email address of marklaws@optusnet.com.au. i am waiting for delivery of a new credit card after losing my wallet. i expect the new card in the about one week from now. if your response is "yes", then i will immediately order the two mentioned above. thanking you in anticipation, mark lawrence. p.s. also, if they are available in a long sleeve, then please let me know so i can modify my order (if possible).

Question:

I'd order two t's one was about 3 weeks ago? until now nothing? the other is a gift for a friend that i hoping she would received it no later than end of april? which concerns me because i still haven't received mind and i place me long before i place her's?????

Question:

Inquiring about order # b28816582c4f8efc. when will this be shipped? looking at the reviews, it appears that it was all a scam.

Question:

Yes... i just received my t-shirt so disappointment in the quality the logo in right upper chest was placed in the wrong spot and not true to size , my t-shirt is to small, i would to return it,

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