Teespring Questions & Answers

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Here’s what consumers have asked with answers from Teespring staff and previous consumers.

56 questions answered
4% answered in 1 day
Question:

How much trust worthy this site to pay the freelance designer??

Answer:

Teespring allows you to design custom products and open a store in minutes, without any cost or risk. As you collect sales, we take care of the manufacturing, shipping, customer service, and everything else that goes into making sure your customers are happy. Payouts for sales are taken very seriously. If you have inquiries regarding a previous payout request, please visit our Help Page and choose the "Contact Us" option. Thank you.

By Teespring S., Teespring Support
Question:

How make advertise t shirt create my account?

Answer:

You are welcome to advertise your products wherever you would like! Thank you.

By Teespring S., Teespring Support
Question:

I received a shirt that i ordered but it is small - i want to return it - please tell me the process

Answer:

We're sorry to hear that your item did not fit as expected! Please reach out to our Customer Support Team so that we may provide a resolution. On the Help Page, please choose the "Contact Us" option. Thank you.

By Teespring S., Teespring Support
Question:

Is a size small going to be too small for a small 10 year old?

Answer:

Measurements for all of the garments that we offer can be found through the Help Page on our site, under the title "Sizing Guide." Thank you.

By Teespring S., Teespring Support
Question:

Yes, do you use 100% cotton? or do you have shirts that's 50% polyester, 25% cotton, and 25% rayon. i'm looking for a t-shirt that stretches a bit.

Answer:

An overview of the material content of our various garments can be found through the Help Page on our site, under the title "Available Brands." Thank you.

By Teespring S., Teespring Support
Question:

Hi. i can't setup my paypal account and get paid for what i've sold. i'm in contact with seller support but it's not helping. case number 00380777

Answer:

We apologize for any frustration, we are showing that our Seller Support team is actively assisting you on this case and another message was sent as of July 17,2017. Please respond to the most recent email from Seller Support for additional assistance. Thank you.

By Teespring S., Teespring Support
Question:

What is the percentage a designer gets per tshirt sold

Answer:

When you create a Teespring campaign you are asked to choose a selling price for your products. The selling price is a combination of the base cost (i. E. printing cost + garment cost + production cost) and the profit you want to earn per item. When an item is sold, you keep the profit.

By Teespring S., Teespring Support
Question:

Anyone get products shipped to canada? what are the custom charges??

Answer:

Canada and International-bound orders will arrive within 12-15 business days after the campaign has ended. For customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges.

By Teespring S., Teespring Support
Question:

Do you take pay pal

Answer:

We accept 3 different forms of payment: 1. Credit/Debit cards 2. PayPal 3. Pre-paid Visa/MasterCard/Amex/etc

By Teespring S., Teespring Support
Question:

If i do not meet my minimum sale goal, will the product still ship to the customer that purchased it after the campaign is over? or will it continue to start over until the minimum is reached?

Answer:

We have the goal scale so you can see the estimated profit you could make if you sell 20, 50, 100, etc. items. You can set your target to any number, but wed recommend setting it to the lowest number possible from the start (to 1 or 3 for example). This way your campaign will tip (i. E. become successful) as soon as you sell your first few products. When a campaign does not reach the required minimum amount of shirts for printing, the order is cancelled and no one is charged; this feature allows people to make and sell their ideas with no upfront cost. The customer's order would have to be resubmitted.

By Teespring S., Teespring Support

Can’t see your question? Ask to get answers from the Teespring staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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