Teespring Questions & Answers

Here’s what consumers have asked with answers from Teespring staff and previous consumers.

56 questions answered

4% answered in 1 day

Question:

Should i pay anything to teespring to design products or i will only get my profit after teespring has sold my products? Should i pay anything to teespring to design products or i will only get my profit after teespring has sold my products?

Answer:

Teespring is a free platform that lets you create and sell over 20 kinds of products with no upfront cost or risk. Once you've sold products, then you just have to collect your profit!

By Teespring S., Teespring Support over a year old

Question:

Should i pay anything for making business with teespring or i will only get my profits after teespring has sold my products? Should i pay anything for making business with teespring or i will only get my profits after teespring has sold my products?

Answer:

Teespring is a free platform that lets you create and sell over 20 kinds of products with no upfront cost or risk. Once you've sold products, then you just have to collect your profit!

By Teespring S., Teespring Support over a year old

Question:

Is this internationally shipping? do the shirts need to be washed a certain way? why does the quality have 3 stars? Is this internationally shipping? do the shirts need to be washed a certain way? why does the quality have 3 stars?

Answer:

Yes, we do offer international shipping! Washing instructions for each style are shown through the "Help" section of our site, under "Available Products." Thank you.

By Teespring S., Teespring Support over a year old

Question:

"do i have a question about teespring?" this thing popped up in my browser, i don't really have time to wait for an answer, but my question was... "do i have a question about teespring?" this thing popped up in my browser, i don't really have time to wait for an answer, but my question was...

Answer:

If you are in need of assistance, please visit our Help Page and choose the "Contact Us" option. Thank you.

By Teespring S., Teespring Support over a year old

Question:

Have aborted my christmas facebook advert campaign after realising teespring is unable to complete orders for delivery until after xmas, now $75 down. Have aborted my christmas facebook advert campaign after realising teespring is unable to complete orders for delivery until after xmas, now $75 down.

Answer:

We're sorry for any confusion, all of our items are custom made products, created at the time an order is submitted. Orders placed by December 18th with Rush Shipping will be delivered in time for Christmas. Thank you.

By Teespring S., Teespring Support over a year old

Question:

I ordered a tee shirt & hoodie. evidently the order was doubled. i need to return one of the shipments but can't seem to get in touch with anyone I ordered a tee shirt & hoodie. evidently the order was doubled. i need to return one of the shipments but can't seem to get in touch with anyone

Answer:

We're sorry to hear that an additional item was requested in error and we are happy to assist! Please visit our Help Page and choose the "Contact Us" option. Thank you.

By Teespring S., Teespring Support over a year old

Question:

Hey, ive been following up with your reviews. it seems that you guys have a strong 50/50 about customer. will my product arrive in the dates you say? Hey, ive been following up with your reviews. it seems that you guys have a strong 50/50 about customer. will my product arrive in the dates you say?

Answer:

We apologize for any concern, if an item has not been delivered by the estimated date, our Customer Support Team is always happy to help!

By Teespring S., Teespring Support over a year old

Question:

Do they even actually deliver? and why do they steal money that's why i want to pay at the door and not online. Do they even actually deliver? and why do they steal money that's why i want to pay at the door and not online.

Answer:

We apologize for any concern, if an item has not been delivered by the estimated date, our Customer Support Team is always happy to help!

By Teespring S., Teespring Support over a year old

Question:

When is next mother of chicken run size xl in men's and what color does it come in When is next mother of chicken run size xl in men's and what color does it come in

Answer:

Thank you for your interest in our listing! You are welcome to search our site for "Mother of Chicken" designs. The time frame of availability as well as style/color options for the specific listing will be shown on each page.

By Teespring S., Teespring Support over a year old

Question:

Why won't someone help me with an exchange? Why won't someone help me with an exchange?

Answer:

We're so sorry for any frustration, our Customer Support Team has been waiting since October 8,2017, for a response to our request for a confirmation of your replacement order details. We sent a follow up email on October 12,2017. Please respond to our email to proceed with your resolution. Thank you.

By Teespring S., Teespring Support over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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