Teespring FAQ | Sitejabber

Question:

I cannot find out what the status of my order is I cannot find out what the status of my order is

Answer:

Our Customer Support Team is always happy to help! Please visit our Answers Page and choose the "Track My Order" or "Contact Us" option. Thank you.

By Teespring S., Teespring Support over a year old

Question:

What material do you guys use for your t-shirts & hoodies What material do you guys use for your t-shirts & hoodies

Answer:

We offer several garment options and our full product catalog, including fabric content, is shown on our site under "Available Products." Thank you.

By Teespring S., Teespring Support over a year old

Question:

Why does their customer service suck, and we get no response ever! Why does their customer service suck, and we get no response ever!

Answer:

We are always happy to offer a resolution for any item that is not printed or received as originally shown in the order confirmation. Buyers in need of assistance can visit our Help Page at any time, choose the "Contact Us" option, and receive a response within 24-48 hours. Thank you.

By Teespring S., Teespring Support over a year old

Question:

Where i find a best design and message for designing t-shirts

Answer:

Our "Info for Sellers" articles on our Teespring Answers page is a great resource that can help you with all kinds of questions about selling!

By Teespring S., Teespring Support over a year old

Question:

How thick is the sweatshirt? How thick is the sweatshirt?

Answer:

Our "Available Products" page gives a general overview of material content and fit for each of the products featured on our site. You can use these details to make a more informed decision on which style you'd like to purchase! Thank you.

By Teespring S., Teespring Support over a year old

Question:

Why do you have so many bad reviews ? i have a teespring storefront and am wondering if i made the wrong decision. Why do you have so many bad reviews ? i have a teespring storefront and am wondering if i made the wrong decision.

Answer:

We are always happy to offer a resolution for any item that is not printed or received as originally shown in the order confirmation. Buyers in need of assistance can visit our Help Page at any time and choose the "Contact Us" option. Thank you for your business!

By Teespring S., Teespring Support over a year old

Question:

I have requested tracking information to be sent to my email address twice and it hasn't come through. can someone contact me at 704-618-3141? I have requested tracking information to be sent to my email address twice and it hasn't come through. can someone contact me at 704-618-3141?

Answer:

We apologize for the delay! If you are still in need of assistance, please visit our Help Page and choose the "Contact Us" option. Thank you.

By Teespring S., Teespring Support over a year old

Question:

How do i check the quality of the shirt How do i check the quality of the shirt

Answer:

Our "Available Products" page gives a general overview of material content and fit for each of the products featured on our site. You can use these details to make a more informed decision on which style you'd like to purchase! Thank you.

By Teespring S., Teespring Support over a year old

Question:

Order # 58a08668d22f1289. ordered a large tee shirt (which i normally wear). after trying it on it is too small. i would like to exchange for xl. Order # 58a08668d22f1289. ordered a large tee shirt (which i normally wear). after trying it on it is too small. i would like to exchange for xl.

Answer:

Thank you for also reaching out to our Customer Support Team regarding this issue. Your replacement order will be shipping soon. Thank you for your business!

By Teespring S., Teespring Support over a year old

Question:

What size t shirt do i order if i won't a uk size 20 What size t shirt do i order if i won't a uk size 20

Answer:

Thank you for your interest in our listing! Under the "Available Products" option on each listing, there is a "Size Chart & Product Details" link that will display measurements for each style.

By Teespring S., Teespring Support over a year old

Teespring Questions & Answers

I cannot find out what the status of my order is I cannot find out what the status of my order is

What material do you guys use for your t-shirts & hoodies What material do you guys use for your t-shirts & hoodies

Why does their customer service suck, and we get no response ever! Why does their customer service suck, and we get no response ever!

Where i find a best design and message for designing t-shirts

How thick is the sweatshirt? How thick is the sweatshirt?

Why do you have so many bad reviews ? i have a teespring storefront and am wondering if i made the wrong decision. Why do you have so many bad reviews ? i have a teespring storefront and am wondering if i made the wrong decision.

I have requested tracking information to be sent to my email address twice and it hasn't come through. can someone contact me at 704-618-3141? I have requested tracking information to be sent to my email address twice and it hasn't come through. can someone contact me at 704-618-3141?

How do i check the quality of the shirt How do i check the quality of the shirt

Order # 58a08668d22f1289. ordered a large tee shirt (which i normally wear). after trying it on it is too small. i would like to exchange for xl. Order # 58a08668d22f1289. ordered a large tee shirt (which i normally wear). after trying it on it is too small. i would like to exchange for xl.

What size t shirt do i order if i won't a uk size 20 What size t shirt do i order if i won't a uk size 20

Can’t see your question? Ask to get answers from the Teespring staff and other customers.

Teespring Questions & Answers

I cannot find out what the status of my order is I cannot find out what the status of my order is

What material do you guys use for your t-shirts & hoodies What material do you guys use for your t-shirts & hoodies

Why does their customer service suck, and we get no response ever! Why does their customer service suck, and we get no response ever!

Where i find a best design and message for designing t-shirts Where i find a best design and message for designing t-shirts

How thick is the sweatshirt? How thick is the sweatshirt?

Why do you have so many bad reviews ? i have a teespring storefront and am wondering if i made the wrong decision. Why do you have so many bad reviews ? i have a teespring storefront and am wondering if i made the wrong decision.

I have requested tracking information to be sent to my email address twice and it hasn't come through. can someone contact me at 704-618-3141? I have requested tracking information to be sent to my email address twice and it hasn't come through. can someone contact me at 704-618-3141?

How do i check the quality of the shirt How do i check the quality of the shirt

Order # 58a08668d22f1289. ordered a large tee shirt (which i normally wear). after trying it on it is too small. i would like to exchange for xl. Order # 58a08668d22f1289. ordered a large tee shirt (which i normally wear). after trying it on it is too small. i would like to exchange for xl.

What size t shirt do i order if i won't a uk size 20 What size t shirt do i order if i won't a uk size 20

Can’t see your question? Ask to get answers from the Teespring staff and other customers.

Where i find a best design and message for designing t-shirts