TeePublic Questions & Answers

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Here’s what consumers have asked with answers from TeePublic staff and previous consumers.

20 questions answered
5% answered in 1 day
Question:

Hi! how the delivery times are? on may 30, i will return to my country and i received message indicating that my order (4754803) is late.

Answer:

I ordered on June 11th for Father's Day on June 20, within the worst case timeline for delivery. It's now June 29 and I just got word my product shipped today. You cannot blame USPS for this. This business model really must be made much more clear to consumers. I get the sense orders are held up for quantity needs, or waiting on stock to print on. It must be made much more clear to consumers that this is an order to PRINT, not to BUY, because it's night and day. No timeline is guaranteed on a print order. Just entirely disappointed with this experience.

By Kimberly H.
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Question:

Can payment be made by visa

Answer:

Yes, I pay with my Visa check card & have no problems.

By Ronn K.
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Question:

Answer:

I did not have a phone number. I sent my query by email and was answered the same day! Amazing

By Carole N.
Question:

I'm 5/10 with a 38 bust. what size tank top would you recomend?

Answer:

You should definitely buy a Medium bc it will fit perfectly on you.

By Julie M.
Question:

When will i be refunded i cancelled my order and i just wanna know when ill be refunded

Answer:

2 weeks and no answer. I guess this answers my question.

By Nicholas T.
Question:

Got a shirt and it is too small. what is the procedure for returning it and getting larger shirt?

Answer:

I had this happen to me once. They ended up replacing the shirt in a larger size and the customer service was friendly.

By Timothy M.
Question:

I ordered 6 t-shirts but after i looked at all the bad reviews i'm concerned if i'm even going to get my purchase. am i going to even get my stuff?

Answer:

I had NO problem. The service I received was FAST and COURTEOUS. The sizes seem a little small but they exchanged the hoodie and t shirt IMMEDIATLY! I had NO issues WHATSOEVER. IMHO, they were great to work with, and I think the products are very nice.

By Dave S.
Question:

Still waiting for an answer from you about a return!

Answer:

Try using the words please and Thank you. Seems to work for me

By Laurie C.
Question:

Answer:

Company is not run well, they are horrible at providing service.

By Ronnie W.
Question:

Do designers own rights to their work? or once uploaded does tpublic own

Answer:

Designers own rights to their work. They cn publish them on other marketplaces

By Michael J.

Can’t see your question? Ask to get answers from the TeePublic staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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