Sorry, we missed your question. Thinking you have our Android version? For the newest Android OS 6.0 or higher, Google does not allow access to any Internet History to any company. Operating system updates arent in our control and can affect our service offerings. Monitoring internet works for iOS so it does get confusing. We are hoping Google will change their policy so internet activity can be monitored again. Otherwise please reach out to our customer support team to help you. You can call (800)245-8598 or email support@teensafe.com.