Developed in part with a grant from
the National Science Foundation
Teen safe seems to be getting to the phone and did originally download text messages, but now it gets the new data and there are no messages?
asked by Laura C. on 5/3/16
2 Answers
They have to backup to iCloud. If they aren't on wifi and plugged in at some point then it won't backup. No backup means no data. If that happens we just go to the phone and force a backup and it will get you all the latest data.
Helpful answer 0
Votes Thanks for voting! Not as helpful
I was wondering the same thing! The last two days I can't see anything and wondered if my child had figured it out and did something to block it?
Helpful answer 0
Votes Thanks for voting! Not as helpful
Add your answer
Posting guidelines

More questions about TeenSafe

Does this work with an apple phone that is using Boost Mobile pay per month? Yes, my teen's phone is showing a call come up repeatedly my teen is saying he didn't make. In addition it is showing he is at locations hes not? Why does my daughters phone need to have something downloaded on it for this to work? Does it work in Canada also If my teen shuts off the icloud backup and sends messages will I be able to get said messages if I later turn on the icloud backup? I'm getting this on my iPhone app when trying to get on it. Suspended Account Your TeenSafe Account has been suspended loginIAPSuspended. Looking for an update on the cloud syncing issue that requires iphone uses to reset their passwords every time new data is downloaded from teensafe. what can i gain out of this app if i buy Won't your child see the app installed on their android? w/the iphone, the issues that are mentioned-any guess on when they will be resolved? not willing to spend $$ on something being "worked on"

Ask a question

Get answers from the TeenSafe staff and other customers.
Posting guidelines
×
Have a question about
TeenSafe?
Post Review