TBdress Questions & Answers

7,354 reviews

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Here’s what consumers have asked with answers from TBdress staff and previous consumers.

351 questions answered

19% answered in 1 day

Question:

Where is it located

Answer:

In China. Awesome products... Its online shopping website www.tbdress.com

By Carol F. over a year old

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Question:

Good afternoon. i am interested in purchasing a formal gown from your site. the reviews state that many previous customers have difficulty in returns Good afternoon. i am interested in purchasing a formal gown from your site. the reviews state that many previous customers have difficulty in returns

Answer:

It's normal that there's some negative reviews, because different reasons for this, from customers, shipping company or ourselves. If you want to know details on return policy, please come to our website. Thank you.

By Aaron l., over a year old

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Question:

I would like to return the dress i purchased. i is of poor quality and does not fit good. i sent several emails requesting a return label .. I would like to return the dress i purchased. i is of poor quality and does not fit good. i sent several emails requesting a return label ..

Answer:

Hi, could you please send us your order number to sns@tbdress.com so that we can help you as quick as possible? Thanks for your cooperation.

By Aaron l., over a year old

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Question:

Hi , where are your dresses shipped from ?

Answer:

Hi, we have different factories so there're not only one shipping place. Where it will be shipped out, depends on your items, thank you.

By Aaron l., over a year old

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Question:

Would like to know when i will receive any one of my orders placed. my first order was placed on the 10 nov 2015 and to date have not received a damn. when i check the tracking no it still tells me its in china. tell me why is it taking so long. your site does not say wait over 40 days for economy courier. it indicates 2-3 week. give me answeres Would like to know when i will receive any one of my orders placed. my first order was placed on the 10 nov 2015 and to date have not received a damn. when i check the tracking no it still tells me its in china. tell me why is it taking so long. your site does not say wait over 40 days for economy courier. it indicates 2-3 week. give me answeres

Answer:

Stay away from this fraudulent site! If already ordered, go to Paypal resolution center! Nothing else will help you. Paypal really helped me to get my money back after I finally received very ugly dress instead of what I ordered. And you can read a lot of negative posts about this site below on this page. Good commants above are fake. Communicating with this fraudulent company is useless.

By Nataliya P. over a year old

Question:

I ordered some shoes on 5/8/17 and have not received any information on shipping I ordered some shoes on 5/8/17 and have not received any information on shipping

Answer:

Hi, please kindly tell us your correct order No. So that we can help with your problem.

By Aaron l., over a year old

1...505152535455

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

TBdress Questions & Answers

Where is it located Where is it located

Good afternoon. i am interested in purchasing a formal gown from your site. the reviews state that many previous customers have difficulty in returns Good afternoon. i am interested in purchasing a formal gown from your site. the reviews state that many previous customers have difficulty in returns

I would like to return the dress i purchased. i is of poor quality and does not fit good. i sent several emails requesting a return label .. I would like to return the dress i purchased. i is of poor quality and does not fit good. i sent several emails requesting a return label ..

Hi , where are your dresses shipped from ? Hi , where are your dresses shipped from ?

I ordered some shoes on 5/8/17 and have not received any information on shipping I ordered some shoes on 5/8/17 and have not received any information on shipping

Can’t see your question? Ask to get answers from the TBdress staff and other customers.

Where is it located

Hi , where are your dresses shipped from ?