TBdress Questions & Answers

Here’s what consumers have asked with answers from TBdress staff and previous consumers.

351 questions answered

19% answered in 1 day

Question:

I see a lot of reviews about the website and purchasing, but i would like to know what the actual product received was like compared to seeing it on the website. I see a lot of reviews about the website and purchasing, but i would like to know what the actual product received was like compared to seeing it on the website.

Answer:

I wish I could help you but to this day I still have not received what I purchased from them. Their delivery system sucks. I ordered from Modcloth, in 2 weeks my purchase was delivered. Good with these clowns

By Bliss J. over a year old

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Question:

I had ordered two dresses on 12 july'15 with order number order no. 1237440. but still it is in preparing state. by when i can expect my order delivered to me?

Question:

Does the size run true or smaller? if smaller, how much smaller? Does the size run true or smaller? if smaller, how much smaller?

Answer:

At least two sizes smaller. Even when you take your measurements (which is what happened to one of my bridesmaids) they still made her dress too small and it had to be altered. BEWARE... you CANNOT return items!

By JJ A. over a year old

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Question:

I ordered dress 11 days ago, no tracking #, not a real email confirmation from tbdress

Question:

I cannot find a sizing chart on the website. what sizes numerically are the small, medium and large dresses?

Question:

Hi guyz, didnt recieve my order yet. tried contacting the numbers given and sent emails, no reply. is this a genuine site? Hi guyz, didnt recieve my order yet. tried contacting the numbers given and sent emails, no reply. is this a genuine site?

Answer:

Kotchu when i make my purchases i ordered 4 diff dresses and unfortunately 1 i haven't even receive yet either. Online it says shipped. I open a dispute just to ask the status of that dress. Not a good experience. They're chain and operation department is not the best one.

By Stephanie s. over a year old

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Question:

I can't find a size chart. do sizes run small or big... is m 6-8 in us sizes?

Question:

Where is it located

Answer:

In China. Awesome products... Its online shopping website www.tbdress.com

By Carol F. over a year old

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Question:

I am in nigeria, do you have reps in nigeria? secondly do you accept payment on delivery?

Question:

Oh my goodness i just bought a wedding dress from you guys, i've seen horrible reviews about you guys and i'm starting to regret buying the dress now

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

TBdress Questions & Answers

I had ordered two dresses on 12 july'15 with order number order no. 1237440. but still it is in preparing state. by when i can expect my order delivered to me?

Does the size run true or smaller? if smaller, how much smaller? Does the size run true or smaller? if smaller, how much smaller?

I ordered dress 11 days ago, no tracking #, not a real email confirmation from tbdress

I cannot find a sizing chart on the website. what sizes numerically are the small, medium and large dresses?

Hi guyz, didnt recieve my order yet. tried contacting the numbers given and sent emails, no reply. is this a genuine site? Hi guyz, didnt recieve my order yet. tried contacting the numbers given and sent emails, no reply. is this a genuine site?

I can't find a size chart. do sizes run small or big... is m 6-8 in us sizes?

Where is it located Where is it located

I am in nigeria, do you have reps in nigeria? secondly do you accept payment on delivery?

Oh my goodness i just bought a wedding dress from you guys, i've seen horrible reviews about you guys and i'm starting to regret buying the dress now

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Where is it located