TBdress Questions & Answers

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Here’s what consumers have asked with answers from TBdress staff and previous consumers.

293 questions answered
22% answered in 1 day
Question:

, how long will it take if i buy wedding dress?

Answer:

It will probably take about 3 weeks but I wouldn't advise buying one from this site. The dresses that I ordered look NOTHING like the pictures and the fabric quality is cheap and looks totally different than the pictures too. The too of my dress way fitted funny, it was like they expected my breasts to be under my chin! If you want to take a chance, I would suggest buying something simple, like a plain dress, and test the quality and shipping time first before you put your faith in them for a wedding g dress.

By Beth C.
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Question:

Hi guyz, didnt recieve my order yet. tried contacting the numbers given and sent emails, no reply. is this a genuine site?

Answer:

Kotchu when i make my purchases i ordered 4 diff dresses and unfortunately 1 i haven't even receive yet either. Online it says shipped. I open a dispute just to ask the status of that dress. Not a good experience. They're chain and operation department is not the best one.

By Stephanie s.
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Question:

I rode a dress last week and i have not received a receipt nor a shipping confirmation. your site said that the dress would arrive in 4-8business days. i have yet to hear from you. the person i ordered it for 's wedding is next week. pleas send dress. order #2282867

Answer:

It took 4 weeks to get the dress for the wedding that I was in. The dress came too late. I wouldn't hold your breath! I would look for a new dress and quickly! They also don't honor their return policy. I ordered mine in April for an early May wedding... It came three weeks later than they said it would. I have yet to see a return! UGH! Worst company ever!

By Kelsey A.
Question:

Hi don't tbdress sell small size dresses. i wear a size 4 but when i try to purchase i don't see small size. can anyone help. also i tried calling the customer care and a lady spoke i cou even understand what she was trying to say..

Answer:

The company is based somewhere in Asia. Please stay away from this company, it's a scam. The only time they will converse with you is when you cancel an order. The quality is horrible, they make they dresses in a sweat shop, they don't have an authentic manufacturing plant.

By Yvonne j.
Question:

How many days you will take to deliver in saudi arabia. for more $89 items?

Answer:

Please do not order from this company. Read all the 1-star reviews to be better informed. This company is a scam.

By Yvonne j.
Question:

Answer:

Hi Gillian, this company is a fraud, stay away from TBDress. It's a scam. I never received my order, it took over a month to get my money back with the help of PayPal. If you do go ahead and order, please come back here to lodge your complaint.

By Yvonne j.
Question:

I am in canada. quebec, do i have to pay for delivery?

Answer:

The pics on the Tbdress do not reflect the quality shown and the material is really cheap. Plus TBdress are reluctant to offer a refund. I would strongly recommend that you stay away from this website Tbdress.

By TARIQ M.
Question:

What are the shipping costs to canada

Answer:

I remember the shipping was free, but do not buy from them: I wear size 14P, ordered 4XL, and it fitted just right. However, the design was drastically different from the picture, and the quality was not there. Garbage! Look up "TBdress fail" on Facebook, I doubt after reading all horror stories you'll still want to buy from them

By CORINNE V.
Question:

I need that check my order buscase the zizes that i recive is xl i orden 2xl my mails mariacruzcruz1961@yahoo.com

Answer:

It doesn't matter what size you order, because you are not even going to get what's pictured and if you do it will look like those cheap halloween costumes they sell in Walmart and Kmart. Just because you see good reviews here they are not real, they never put the bad reviews. They have never posted my reviews or 4 otheres from people i know, Go ahead and order you will be sorry. This company is a total scam! Read the real reviews! TBdress.com Sammydress.com

By Tony Q.
Question:

Do tb dresses run small?

Answer:

Yes, they run very small and short. I bought 4XL and that corresponds to US size 14. I am 5'2" and the dress was way too short. Please don't think about buying their dress, you'll waste your money, honestly.

By CORINNE V.

Can’t see your question? Ask to get answers from the TBdress staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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