I invested and during the out process it asked if I wanted some sort of upgrade for $275. I didn't select that option, but still was charged, why?

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I invested and during the out process it asked if I wanted some sort of upgrade for $275. I didn't select that option, but still was charged, why?

asked by Jeff W. on 2/6/21

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StartEngine T. [StartEngine Rep] · Answer 1 · 2021-02-08T03:59Z

StartEngine T. [StartEngine Rep]

on 2/8/21

Hi Jeff, There is a box to add this on in the check-out flow. Checking this box ensures that investors get the bonus on the investment they are making and don't miss out on the perk! However, if you would prefer a refund please drop us a line and we'd be happy to accommodate since it was an accident. Our investor Services team can be reached at contact@startengine.com

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I invested and during the out process it asked if I wanted some sort of upgrade for $275. I didn't select that option, but still was charged, why?

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