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asked by Joe L. on 2/6/20
Very difficult and long wait times; option for call back is given but does not work, like everything at Spectrum. Horrible quality.
I had to speak to five different people before I got a hold of someone who was allegedly the manager (yet they had to talk to someone up the ladder themselves) and never called me back.
Easy, yes, but frustrating YES! They don't know what they're doing.
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