Soufeel Questions & Answers

Hi, default price on our site is USD and you can also change the currency. Once you complete your transaction, it will charge your card in your respective currency. No worries, we will not charge extra money, please send an email to cs@soufeel.com if you still have doubts, our customer service will help you further check.

Hi, our products are uniquely designed with good quality at a special price. We are confident that you will love our products. Welcome to place order from our website.

A: Hi, our brand Soufeel has been founded since 2009, and till now we've got millions of satisfied customers all around the world. So that you can shop with confidence.

Hi, our brand Soufeel has been founded since 2009, and till now we've got millions of satisfied customers all around the world. So that you can shop with confidence.

Hi, I'm so sorry to hear that, that may because there is something wrong with our auto-email system. You may track your order here -> https://www.soufeel.com/trackorder, thank you for your understanding. Order issues pls contact our customer service at cs@soufeel.com, and I believe they will solve your problem quite soon.

Hi, for better gloss and quality of the jewelry, we don't suggest you wear it while taking a bath and swimming.

Hi, that may because there is something wrong with our auto-email system, you may track your order here -> https://www.soufeel.com/trackorder, thank you for your understanding.

Hi, for better gloss and quality of the necklace, please avoid wearing it while taking a bath and swimming.

Hi, our bracelet is adjustable, 6.6+0.8+0.8in, maybe it will not fit 5-6 years children, but our name necklace will suitable for your children, please go to the website and check it out.

Hi, it usually takes 15 business days, and it depends on the method you choose. You may go to the website and check the details.