Society6 Questions & Answers

Here’s what consumers have asked with answers from Society6 staff and previous consumers.

98 questions answered

14% answered in 1 day

Question:

I am ordering a throw blanket tonight. will it arrive before december 18th? I am ordering a throw blanket tonight. will it arrive before december 18th?

Answer:

Thanks for asking! Unfortunately, we're unable to guarantee that an order placed today will arrive by the 18th.

By Jeff H., Customer Service Supervisor over a year old

Question:

If i order a product, does it ship from santa monica, ca? If i order a product, does it ship from santa monica, ca?

Answer:

Our products are produced and shipped from various locations within the United States. None of our products ship directly from our Santa Monica Office.

By Jeff H., Customer Service Supervisor over a year old

Question:

Good morning - i'm an artist looking for a way to sell my work. can you tell me how your site works? are there fees to sell on your site?

Answer:

You can take a look at our guidelines to getting started here: https://help.society6.com/hc/en-us/articles/227119388

By Jeff H., Customer Service Supervisor over a year old

Question:

How is the quality of the bedding? soft? firm? hard? rips easily? How is the quality of the bedding? soft? firm? hard? rips easily?

Answer:

Our duvet covers are made of a microfiber Polyester. They are very soft to the touch yet firm. We have not had many instances of the duvet ever ripping.

By Jeff H., Customer Service Supervisor over a year old

Question:

I'm trying to find a phone number so i can speak with someone I'm trying to find a phone number so i can speak with someone

Answer:

We don't currently offer phone support at this time. Please send your request here: https://society6.com/help/contact Our Customer Service team will respond back to you within 24 hours.

By Jeff H., Customer Service Supervisor over a year old

Question:

How do i submit a photograph as an artist? How do i submit a photograph as an artist?

Answer:

You would just need to register as an artist on Society6 to begin uploading your photos. For information on getting started click here: https://society6.com/help/selling

By Jeff H., Customer Service Supervisor over a year old

Question:

How long does it take to ship to south west england? How long does it take to ship to south west england?

Answer:

We can definitely provide an estimate for you. All items are shipped within 1-3 business days, this does not include transit time (the time it takes our carrier to deliver your package). International Shipping should take 1-3 weeks to be delivered.

By Jeff H., Customer Service Supervisor over a year old

Question:

Can i use my ups account number to ship approx 10-12 prints of frida k? Can i use my ups account number to ship approx 10-12 prints of frida k?

Answer:

Unfortunately, we're not currently set up to use UPS account numbers to process our shipments. We're sorry for the inconvenience.

By Jeff H., Customer Service Supervisor over a year old

Question:

I want to order a duvet cover and i want to know the quality of the duvet itself and if the design is as beautiful as the pictures I want to order a duvet cover and i want to know the quality of the duvet itself and if the design is as beautiful as the pictures

Answer:

Our duvets are microfiber Polyester which has a very soft and smooth texture. We do our best to make sure that the finished product of the duvet print out as close as possible to preview image displayed on our site.

By Jeff H., Customer Service Supervisor over a year old

Question:

I wanted to know how to return an item. I wanted to know how to return an item.

Answer:

You can contact our Customer support team here: https://society6.com/help/contact They will be able to assist you with your refund request.

By Jeff H., Customer Service Supervisor over a year old

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