Here’s what consumers have asked with answers from Society6 staff and previous consumers.
Please contact our Customer Care team for further assistance with this. You can can reach them here: help.society6.com
You can email them here: https://help.society6.com/hc/en-us/requests/new?ticket_form_id=280167 There first reply may be automated until you reply to the email they send so be wary. I'm awaiting gifts I ordered a month ago which still haven't arrived. Also if you are international be wary of custom charges.