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What made you choose SmartFares over similar businesses?
asked by Bob G. on 7/1/19
1 Answer
1- Bait and switch: false initial fare then they hike it either before or after you pay.
2- False claim that you get free cancellation within 24 hours. Agents insist on charging $350/passenger because "that's what the airlines charge, not us"
3- Rude customer service out of India even before any of these issues came up.
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