Sittercity Questions & Answers

Question 1

Question:

How easy is it to cancel the sitter subscription service? or are they one of those companies that just keep billing you.? How easy is it to cancel the sitter subscription service? or are they one of those companies that just keep billing you.?

Answer · 2020-09-23T03:40Z

Answer:

Yes, they keep billing even though I cancelled my subscription.

By Magdalena M. over a year old

See more answers (4)

Question 2

Question:

I have experienced just about all of the complaints mentioned! has anyone ever rcvd their money back? I have experienced just about all of the complaints mentioned! has anyone ever rcvd their money back?

Answer · 2020-08-03T07:02Z

NOPE! Sittercity's POLICY is to NEVER OFFER REFUNDS for ANY REASON. I have it i writing from their"customer service department". Filed complaint with 2 BBB's(my state and theirs - Chicago, IL) and the Federal Trade Commission(FEDERAL!). See BELOW for complaint info! EVERYONE WHO'S BEEN VICTIMIZED MUST DO IT! USE YOUR VOICE! STAND UP TO FRAUDS! DON'T LET THEM GET AWAY WITH IT ANYMORE! If not for you, for the next unsuspecting consumer. PLEASE! **The FTC encourages consumers to file a complaint whenever they have been the victim of fraud, identity theft, or other unfair or deceptive business practices. They can do it online, or by calling the FTC's Consumer Response Center at 1-877-FTC-HELP(1-877-382-4357). To report fraud, identity theft, or an unfair business practice, visit ftc.gov/complaint, click on the FTC Complaint Assistant icon, and answer the questions. **BBB, Chicago IL Address: 330 N Wabash Ave #3120, Chicago, IL 60611 Phone:(312) 832-0500 Also complain to the BBB in your state **To File a Complaint, Contact the Consumer Fraud Unit(Chicago, IL) by Telephone: To file a complaint with the Consumer Fraud Unit, call(312) 603-8700 during regular business hours from 8:30 a.m. 4:00 p.m., Monday through Friday. https://www.chicago.gov/city/en/depts/bacp/provdrs/consumer/svcs/consumer_fraud_complaint.html

Question 3

Question:

How reliable is a client that makes a job offer through email and they have not spoken to you or met you. they like your profile and would like to extend a job offer site unseen. i know in this day and age everything is through email and text. but to trust someone with your children and in your home without meeting them seems a bit suspicious to me. How reliable is a client that makes a job offer through email and they have not spoken to you or met you. they like your profile and would like to extend a job offer site unseen. i know in this day and age everything is through email and text. but to trust someone with your children and in your home without meeting them seems a bit suspicious to me.

Answer · 2016-01-18T03:03Z

Well I would be very careful if you haven't met the family or even meeting a family online or from craigslist. It best to work for a reputable agency that knows the clients, has their information and credit card on file. There are lots of scams going around.

Question 4

Question:

The back ground check that you complete, what level is it? it is similar to the back ground check that is performed on teachers, nurses, or anyone that comes in contact with children? The back ground check that you complete, what level is it? it is similar to the back ground check that is performed on teachers, nurses, or anyone that comes in contact with children?

Answer · 2019-03-04T09:18Z

Who knows if they even actually do the background check. Probably another way to make money off of people.

Sittercity Questions & Answers

How easy is it to cancel the sitter subscription service? or are they one of those companies that just keep billing you.? How easy is it to cancel the sitter subscription service? or are they one of those companies that just keep billing you.?

I have experienced just about all of the complaints mentioned! has anyone ever rcvd their money back? I have experienced just about all of the complaints mentioned! has anyone ever rcvd their money back?

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